Are you in need of a Winter Shelter?

The Winter Shelter Program is held annually to protect people experiencing homelessness during Los Angeles's colder months. Winter Shelters are located all across the County and will operate 24 hours a day this year due to COVID‑19.

For more information, please see our English and Spanish Winter Shelter Flyers.

For more information, please call the Winter Shelter Hotline at 1(800) 548-6047 or click here.

Augmented Winter Shelter (AWS)

Updated 03/15/2024 at 2:45pm.

 

If you seek refuge from the pending storm, please call 2-1-1 or call the shelter directly to confirm availability and reserve a bed. 

 

Advancing Communities - SPA 1 - Males and Females

  • 38626 9th St. East, Palmdale 93550
  • (661) 268-4572
  • (661) 317-8310 
  • (661) 317-8308

3 beds are available.   

 

High Desert MACC - SPA 1 - Males and Females

  • 45150 60th St. West, Lancaster 93536
  • (661) 723-4873
  • (213) 507-9340 

7 beds are available.

 

Home At Last - SPA 4 - Females Only

  • 8768 S. Broadway, Los Angeles 90003
  • (213) 598-5247

2 beds are available.   

 

Abundant Blessings - SPA 6 - Males Only

  • 1133 S. Ardmore Ave., Los Angeles 90006
  • (424) 345-2236
  • (424) 587-6407

No beds are available.   
 

 

Assured Lifestyle Housing - SPA 6 - Males and Females

  • 9519 S. Figueroa St., Los Angeles 90003
  • (310) 974-3253
  • (949) 312-8961
  • (626) 463-8658

No beds are available.

 

Assured Lifestyle Housing - SPA 6 - Males and Females

  • 700 W Florence Ave., Los Angeles 90044
  • (310) 974-3253
  • (949) 312-8961
  • (626) 463-8658

No beds are available.

 

Bryant Temple - SPA 6 - Males Only

  • 5500 S. Hoover St., Los Angeles 90037
  • (323) 792-4162
  • (310) 386-1712

4 beds are available.     

 

First To Serve - SPA 6 - Males and Females

  • 1718 W. Vernon Ave., Los Angeles 90062
  • (323) 903-5195

10 beds are available.   

 

New Reflections - SPA 6 - Males Only

  • 8311 S. Western Ave., Los Angeles 90047
  • (323) 451-3442
  • (323) 481-9960

1 bed is available.       

 

Whittier First Day - SPA 7 - Males and Females

  • 12426 Whittier Blvd., Whittier 90602
  • (562) 273-8814
  • (562) 945-4304

4 beds are available.  

 

Request Transportation

To request transportation to an AWS Shelter, please click the button below.

Request Transportation

* Transportation is only available 8:30 am - 7 pm

 

If you are in need of shelter, you may still contact the coordinated entry system hubs to check for shelter availability through those agencies. Click here for contact information. 

Population Served (Eligibility): Single adult individuals 18 years or older and transitional youth between 18-24 years.

What 211 Can Do:

  • Connect unhoused individuals to the nearest shelter.
  • Connect unhoused individuals to the nearest AWS Motel. 
  • Provide transportation to the AWS Motel.

What to Expect at the Shelter:

  • Shelters will follow new “Safer at Home” guidelines to keep everyone healthy and safe indoors. This includes daily temperature checks and staff conducting a COVID-19 screening questionnaire.
  • Shelters welcome pets and emotional support animals.
  • Shelters serve three meals a day.

AWS Complaint Form

Please use this complaint form to share your concerns, feedback, or complaints regarding the augmented winter shelter. Your input is valuable to us and will help us better serve your needs.

Submit a Complaint

    For more AWS information, please call the Winter Shelter Hotline at 1 (800) 548-6047.

    Grievance and Termination Procedures for the AWS Program: 

    211 LA promotes the well-being and fair treatment of all individuals contacting 211 for services. If you want to learn more about submitting a grievance, please review the following documents.

    Click here to review the Winter Shelter Grievance Policy.

    Click here to review the Grievance and Termination Procedures for the YR/WS Program.

    ACCESSING A SHELTER

    1. FIND A SHELTER

    Use the list of shelter locations provided and pick one close to you. 

    2. CALL TO CHECK AVAILABILITY

    All shelters require you to call first before coming. Dial 2-1-1 to be referred to a shelter closest to you, or call 1-800-548-6047 for faster service. 

    3. PACK YOUR BAGS

    All shelters have a two (2) bag restriction. Anything more will not be allowed on the site. 

    4. FIND TRANSPORT

    Transportation is limited - refer to the list of sites that offer transportation.

    CONNECT VIA CHAT

    Have more questions? or need help finding resources? Chat with a 211 LA Community Resource Advisor now:

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