Disability Related Transportation
Call the Customer Service line Monday through Thursday, 8;00am to 5:00pm for more information, (323) 558-1625. For more information and to check status, please visit: https://www.cityofmontebello.com/announcements/hidden/item/911-covid-19-safety-protocols-reinstated.html
The agency provides transportation services to older adults, age 62 and older, and individuals with disabilities of any age in Los Angeles County. Services include disability related transportation, local bus service and senior ride programs. Services are restricted to Montebello residents.
Disability related transportation services and senior ride programs include Dial-A-Taxi (DAT) services within the City Of Montebello. Individuals must be a Montebello resident age 62 and over and/or a disabled of any age. Individuals complete an Eligibility Form, and provide a photo. Medical trips are allowed outside City boundaries, but within the designated DAT service area. Call first to ensure a destination is within the boundaries.
Service boundaries include the 10 Freeway to the north; the 710 Freeway to the west; the 605 Freeway to the east; and the 5 Freeway to the south.
Only same day appointments are available. Individuals should call at least 30 minutes prior to a requested pick up time. Individuals should provide their name, exact pick-up address, destination location, number of passengers in their party, and ask for the appropriate wait time. Individuals must indicate they are a Montebello Dial-A-Tax passenger.
Individuals must request special acommondations at the time they schedule an appointment (wheelchair accessible van). It may take up to an hour for a wheelchair accessible vehicle to arrive for pick-up. APPLICATION PROCEDURE Call to register for service. Additionally, application forms can be downloaded at:
www.cityofmontebello.com/ under Departments, then Transportation, under the Dial-a-Taxi heading.
Call for a ride; rides may be scheduled 24 hours per day. FEES/PAYMENT SOURCE There are fixed fees for service. There is a $5.00 fee to replace lost or stolen ID cards. Coupon booklets (20 coupons per booklet) can be purchased at the Montebello Transportation Facility for $10. Individuals may purchased two booklets per month.
Registered riders pay one coupon each way. Guests and Required Attendants ride for free.
400 S. Taylor Ave.
Montebello , CA 90640 (Physical)Get directions
Service/Intake and Administration
(323) 558-1625 (Transportation Registration)
(323) 558-1810 (Dial-A-Taxi Ride Request)