Landlord/Tenant Assistance

Landlord/Tenant Assistance ( Disaster/Emergency Issues )


Updated September 14:

STAY HOUSED LA COUNTY is a partnership between community organizations, legal service providers, and the LA County Department of Consumer and Business Affairs that offers LA county renters information about their rights and legal assistance to a limited number of tenants to help prevent evictions and keep people in their homes.

For more information, please visit:

The website provides information about tenants' rights and legal assistance. Individuals can also register for online workshops where they can speak with tenant advocates or attorneys.

Updated July 22:

L A County's Eviction Moratorium Now Runs Through September 30th.

On Tuesday, July 21, the Board of Supervisors approved an extension of the temporary eviction moratorium. The moratorium was extended until September 30, 2020 and may be extended by the Board on a month to month basis.

For more information please visit"
or call (833) 223-Rent (7368).

Updated June 23:

On June 23, the Los Angeles County Board of Supervisors approved an extension of the temporary eviction moratorium in parts of Los Angeles county. This moratorium, which can be extended on a month-to-month basis, will remain in place until July 31, 2020.

The temporary moratorium covers all residential and commercial tenants in Los Angeles county, except those who live or conduct business in cities that already have enacted their own eviction moratoria. The moratorium includes a ban on evictions for nonpayment of rent, if the tenant can show they have been financially impacted by the health emergency, among other protections.

The order also extends the temporary rent freeze in the unincorporated areas of Los Angeles county. Property owners may not increase rent for rental units or spaces covered by LA County's Rent Stabilization and Mobilehome Rent Stabilization ordinances.

These actions are retroactive to March 4, 2020.

On May 12, the Los Angeles County Board of Supervisors approved an extension of the temporary eviction moratorium. The temporary moratorium is effective from March 4, through June 30, 2020, and may be extended by the Board of Supervisors on a month-to-month basis.

On March 19, Supervisor Kathryn Barger, Chair of the Los Angeles County Board of Supervisors, signed an Executive Order which placed a moratorium on residential and commercial evictions in Los Angeles County due to the COVID-19 pandemic. The moratorium also prohibited rent increases for rent-stabilized units ("rent-controlled" units) that had two or more units and a certificate of occupancy issued before February 2, 1995.

Effective April 14, the Los Angeles County Board of Supervisors expanded the temporary moratorium to include all of LA County, including all cities unless the city has already enacted its own rent moratorium. This includes mobile home parks who rent space to mobile home owners. The updated order can be viewed at

This moratorium is in line with Governor Newsom's executive order banning the enforcement of eviction orders for renters affected by COVID-19 through May 31. The order can be viewed at

The following template can be used to provide your landlord with notice of your inability to pay rent due to circumstances related to COVID-19:


The order states:

"During this local emergency, and in the interest of protecting the public health and preventing transmission of COVID-19, it is essential to avoid unnecessary housing displacement, protect the County's affordable housing stock, and prevent housed individuals from falling into homelessness."

The order protects people who have suffered "financial impacts" due to the coronavirus. This means a substantial loss of household income due to business closure, loss of compensable hours of work or wages, layoffs, extraordinary out-of-pocket medical expenses or child care needs arising from school closures.

The protection extends to those who have been diagnosed with COVID-19 or who are caring for someone diagnosed with the virus. The order also protects individuals who have suffered financial impacts due to compliance with the County's recommendation to stay at home, self-quarantine or due to avoiding congregating with others during the state of emergency.

Under the order, tenants must notify their landlord in writing within a week after their rent is due - unless there are extenuating circumstances - that they are unable to pay their rent because of the pandemic.

The following are other important facts and protections in place:

- The executive order ensures that all people in the County will continue to have access to running water during this public health crisis. This enables compliance with public health guidelines to wash hands often and have access to clean drinking water.

- The order ensures that all customers in the County who receive power services from Southern California California Edison and Southern California Gas Company continue to have access to electricity so they may receive crucial COVID-19 information, keep critical medical equipment functioning and utilize power as needed.

- Public utilities have announced that they will suspend service disconnections for nonpayment and waive late fees, effective immediately, for residential and business customers impacted by the COVID-19 crisis.

The moratorium applies to only unincorporated L.A. County.

If you are unsure if this executive order applies to you, please contact our Rent Stabilization Unit:

- By phone: (833) 223-RENT (7368)
- By email:

For more information, please visit:

Updated June 23, 2020:
The Department of Consumer and Business Affairs has developed guidelines to help landlords understand the county's temporary eviction moratorium, and take proactive steps now. The guidelines area available at

Updated June 23, 2020:
DCBA also provides expanded foreclosure prevention assistance are available for property owners and landlords with 15 or fewer units in Los angeles County, as part of the Los Angeles County Disaster Help Center.

Free one-on-one counseling and support is available for property owners who have been adversely affected by the ongoing Coronavirus/COVID-19 emergency.

Whether their loan is owned by the government, a national or state charter bank, or a private institution, property owners facing COVID-19 hardships may be eligible for temporary relief. The Disaster Help Center has a dedicated team of multilingual foreclosure counselors available to assist LA county property owners from potentially losing their properties. Our counselors can help property owners work with their lenders, who might offer:

- Forbearance plans to temporarily reduce or delay payments
- Repayment plans for missed payments
- Loan modifications to reduce payments, interest or extend the loan term
- Short sales to sell the home for less than you owe - Programs unique to lenders

Counselors can also assist with filing complaints for violations of various city, county, state and federal moratoriums. For information or help, please contact a DCBA Rent Stabilization counselor:
- By telephone: (833) 223-7368
- By email:
- Online: APPLICATION PROCEDURE See Information Above FEES/PAYMENT SOURCE Not Applicable


500 W. Temple St., B-96

Los Angeles , CA 90012 (Physical)

Get directions


(213) 974-1452 (For Calls Outside of Los Angeles County) (800) 593-8222 (Toll Free From Within Los Angeles County)


(213) 626-0913


(213) 687-1137

Service/Intake and Administration, Coronavirus

(833) 238-4450 (Coronavirus Business and Worker Disaster Help Center)

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