Landlord/Tenant Assistance

Landlord/Tenant Assistance ( Disaster/Emergency Issues )

Provider: LOS ANGELES COUNTY DEPARTMENT OF CONSUMER AND BUSINESS AFFAIRS - ADMINISTRATION

UPDATED January 18, 2022:

With Covid-19 cases in Los Angeles County at high levels, the Los Angeles County Department of Consumer and Business Affairs (DCBA) will temporarily close in-person services starting today.

Consumers can speak with a DCBA counselor for free, one-on-one service by calling the telephone hotline at (800) 593-8222. There is also a new DCBA Online Appointment System which will allow consumers and businesses to make an appointment to speak with a DCBA counselor at their preferred time.

Consumers can also visit the DCBA website at https://dcba.lacounty.gov/

UPDATED April 1, 2022:

COVID-19 TENANT PROTECTIONS RESOLUTION
On January 25, 2022, the Los Angeles County Board of Supervisors voted to extend the Covid-19 Tenant Protections Resolution through December 31, 2022, unless repealed or further extended by the Board. The resolution applies to residential tenants, commercial tenants and mobilehome space renters in unincorporated Los Angeles County, and applies to any incorporated city that does not have stronger local protection.

The updated Covid-19 Tenant Protections Resolution includes two phases which incorporate both extensions and lifting of some existing eviction protections, as well as reinstating and adding eviction protections for residential non-payment of rent due to Covid-19 financial hardship.

For more information please visit: Los Angeles County Updated Covid-19 Tenant Protections Resolution or call the DCBA at 1-800-593-8222.

The application period for State Housing is Key Rent Relief program closed March 31st, 2022. Tenants who applied and are waiting for application to be processed may have more protections from evictions. Tenants can check on the status of their rental application at https://housing.ca.gov/.

Assistance for tenants who have been illegally locked out of their units is available through the Eviction Defense Network helpline at (213) 340-4714.

LA County Consumer and Business Affairs Rent Stabilization Counselors are also available to answer questions for landlords and tenants:

- By phone: (833) 223-RENT (7368)
- By email: rent@dcba.lacounty.gov

EVICTION MEDIATION
Eviction Mediation Assistance is available through the Los Angeles County Eviction Mediation Assistance Helpline at 833-972-0999

STAY HOUSED LA COUNTY - TENANTS RIGHTS & LEGAL AID
STAY HOUSED LA COUNTY is a partnership between community organizations, legal service providers, and the LA County Department of Consumer and Business Affairs that offers LA county renters information about their rights and legal assistance to a limited number of tenants to help prevent evictions and keep people in their homes.

For more information, please visit:
https://www.stayhousedla.org/ or for legal help call 1-888-694-0040

Also see links below for specific topics:
- Tenant's Rights: https://www.stayhousedla.org/tenant_rights/
- Online Workshops: https://www.stayhousedla.org/workshops/
- Legal Assistance Referrals: https://www.stayhousedla.org/referral/

For more information please visit:
- https://dcba.lacounty.gov/rentstabilization/"
or call (833) 223-Rent (7368).
- https://dcba.lacounty.gov/coronavirus/

RENTAL ASSISTANCE
The federal government gave money to the State, Los Angeles County and individual cities for rental assistance. Visit https://www.stayhousedla.org/rentalassistance/ for a brief overview of the state program and links to resources to apply for assistance. Or visit https://housing.ca.gov/ to apply.

INFORMATION FOR LANDLORDS
The Department of Consumer and Business Affairs has developed guidelines to help landlords understand the county's temporary eviction moratorium, and take proactive steps now. The guidelines area available at https://dcba.lacounty.gov/noevictions

DCBA also provides expanded foreclosure prevention assistance are available for property owners and landlords with 15 or fewer units in Los Angeles County, as part of the Los Angeles County Disaster Help Center.

Free one-on-one counseling and support is available for property owners who have been adversely affected by the ongoing Coronavirus/COVID-19 emergency.

Whether their loan is owned by the government, a national or state charter bank, or a private institution, property owners facing COVID-19 hardships may be eligible for temporary relief. The Disaster Help Center has a dedicated team of multilingual foreclosure counselors available to assist LA county property owners from potentially losing their properties. Our counselors can help property owners work with their lenders, who might offer:

- Forbearance plans to temporarily reduce or delay payments
- Repayment plans for missed payments
- Loan modifications to reduce payments, interest or extend the loan term
- Short sales to sell the home for less than you owe - Programs unique to lenders

Counselors can also assist with filing complaints for violations of various city, county, state and federal moratoriums. For information or help, please contact a DCBA Rent Stabilization counselor:
- By telephone: (833) 223-7368
- By email: rent@dcba.lacounty.gov
- Online: https://dcba.lacounty.gov/rentstabilization

STORAGE UNITS
If an occupant of storage space at a self-service storage facility is unable to pay rent or other charges incurred during the local emergency period due to circumstances related to the COVID-19 pandemic, the occupant may defer payment of that rent and other charges until three months following the expiration of the local emergency period.

For more information , please contact City of Los Angeles Office of the City Attorney at (213) 978-8100.

APPLICATION PROCEDURE See Information Above FEES/PAYMENT SOURCE Not Applicable

Address

320 W. Temple St., Room G-10

Los Angeles , CA 90012 (Physical)

Get directions

Service/Intake

(800) 593-8222 (Toll Free From Within Los Angeles County) (213) 974-1452 (For Calls Outside of Los Angeles County)

FAX

(213) 687-1137

Service/Intake and Administration, Coronavirus

(833) 238-4450 (Coronavirus Business and Worker Disaster Help Center) (833) 223-7368 (Rent Stabilization Counselors)

Service/Intake, Coronavirus

(833) 972-0999 (Eviction Mediation Assistance Helpline) (888) 694-0040 (Stay Housed LA Legal Helpline)

Service/Intake and Administration

(800) 973-3370

TDD

(213) 626-0913

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