The agency provides consumer assistance for people of all ages in Los Angeles County. Services include consumer education, information clearinghouses, subject specific public awareness/education and workshops/symposiums about insurance issues. The agency also works on legislative advocacy; it does not sell insurance. There are no geographic restrictions.

Roadmap to Preparedness is an outreach and education program that helps renters, home and small business owners take specific steps to protect their assets and build financial safety nets for disaster resiliency. The program maintains an online library of insurance preparedness information and insurance shopping guides, and provides educational workshops. The Advocacy and Action program focuses on legislative advocacy and advancing the interests of insurance consumers in courts of law, before regulators, legislators and in the media. APPLICATION PROCEDURE Visit the website for information or to access online resources. FEES/PAYMENT SOURCE There are no fees for services.