Medicaid Appeals/Complaints

Medicaid Appeals/Complaints

Provider: BWS DISTRICT 70 - METRO SPECIAL

DPSS HOURS

DPSS offices remain closed due to COVID-19; services remain online and by telephone. Paper applications are available for pick-up and drop-off at local DPSS offices, from 8:00am to 5:00pm. Apply online at https://dpss.lacounty.gov/

The Customer Call Center has extended hours: (866) 613-3777 - Monday through Friday, 7:30am to 7:30pm and Saturday, 8:30am to 4:30pm.

This program provides medical benefits coverage for qualified California residents. MEDI-CAL ELIGIBILITY Eligible low-income applicants may include the following people: -- CalWORKs, SSI/SSP, IHSS and Refugee Cash Assistance recipients -- People who qualify for the above programs but who do not receive a cash grant -- Pregnant women upon verification of pregnancy -- People who are patients in convalescent facilities whose resources are within allowable limits -- Individuals who qualify due to income level under Covered CA -- Undocumented children younger than 19 Limited Medi-Cal benefits may be available to certain individuals: -- Minors who are in need of family planning services, VD treatment, drug or alcohol abuse treatment or treatment for sexual assault. -- Undocumented persons in need of emergency or pregnancy-related services. APPLICATION PROCEDURE Apply online at http://dpss.lacounty.gov. As part of the process applicants must provide identification and proof of income eligibility. Individuals in need of special accommodations should contact the Customer Service Center for options. Services are also available in person at local offices.

Most applications are processed within 30 days; long term care applications must be processed within 45 days unless there are extenuating circumstances. Emergency Medi-Cal cards may be issued if the need is urgent and aid is approved.

Visit www.denti-cal.ca.gov to find dentists who accept Medi-Cal. FEES/PAYMENT SOURCE In most cases there is no cost for Medi-Cal coverage. Depending on eligibility and income requirements some families may have a minimal monthly premium.
Application Procedure
Languages
Spanish
Service Condition Fee

Free

Free

Address

2707 S. Grand Ave.

Los Angeles , CA 90007 (Physical)

Get directions
Service hours
Monday through Friday, 8:00am to 5:00pm

Service/Intake

(310) 258-7400 (Customer Service) (626) 569-1399 (Customer Service) (866) 613-3777 (Customer Service Center)

Administrative

(213) 741-2709 (818) 701-8200

FAX

(213) 749-2924

Featured Resources

Can’t find what you’re looking for?