Public Restrooms

Public Restrooms ( Disaster Victims )

Provider: CITY OF LOS ANGELES DEPARTMENT OF WATER AND POWER

To reduce risk of exposure to COVID-19, Customer Service Centers are open for appointments only. Please call the Customer Service Center at 1-800-342-5397 for virtual assistance or dial 1-888-999-0477 to make an appointment.

The program provides disaster services for people of all ages who live in the city of Los Angeles. Services include drinking water, earthquake safety, public restrooms and water purification bulletins.

The department provides drinking water to areas whose water service is interrupted due to a disaster through mobile units that distribute water daily. It also provides portable toilets to neighborhoods that are without water service.

The department issues water purification bulletins to the public media. Bulletins identify geographic areas where drinking water is unsafe. They also provide instructions in how to purify water to make it safe for drinking.

The department also provides brochures about earthquake preparedness. APPLICATION PROCEDURE Call for information or to request earthquake safety information. In the event of a disaster, information about water and toilet availability will be broadcast and printed by the public media. FEES/PAYMENT SOURCE There are no fees for services.
Application Procedure
Languages
Spanish
Service Condition Fee

Free

Free

Address

111 N. Hope St.

Los Angeles , CA 90012 (Physical)

Get directions

P.O. Box 30808

Los Angeles , CA 90030-0808 (Mailing)

Website

www.ladwp.com
Service hours
<p/>SERVICE HOURS : Monday through Friday, 9:00am to 5:00pm. In the event of a disaster, hours may be extended.

Service/Intake

(800) 342-5397 (Customer Service - 800 DIAL DWP) (800) 374-2224 (Consumer Rebate Program) (800) 246-0441 (ARCA - Refrigerator Pick-Up) (800) 499-8840 (Commercial Customers Inquiries)

TDD

(800) 432-7397 (Hearing Impaired - 800 HEAR DWP)

Service/Intake and Administration

(213) 367-4211 (Gen'l Info/Automated services)

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