Rights Counseling for Undocumented People

Rights Counseling for Undocumented People

Provider: LOS ANGELES COUNTY DEPARTMENT OF CONSUMER AND BUSINESS AFFAIRS - OFFICE OF IMMIGRANT AFFAIRS

The Los Angeles County Department of Consumer and Business Affairs (DCBA) is available by phone, online, and in person.

Consumers can speak with a DCBA counselor for free, one-on-one service by calling the telephone hotline at (800) 593-8222. There is also a new DCBA Online Appointment System which will allow consumers and businesses to make an appointment to speak with a DCBA counselor at their preferred time.

Consumers can also visit the DCBA website at https://dcba.lacounty.gov/

The agency provides immigration services through the Office of Immigrant Affairs. Services include immigration services complaints, public awareness/education of immigration issues, rights counseling for undocumented immigrants, and specialized information and referral for immigration issues and undocumented workers. There are no geographic restrictions.

The Office of Immigrant Affairs program offers to connect the public with support services to help educate and advance the well-being of all immigrants. Public awareness and education of immigration issues include "know your rights" workshops and online accessible and printable "know your rights" pocket card. Information and referral to immigration related legal resources and a directory of non-profit organizations offering low-cost immigration representation and LA Justice Fund service providers is also available.

The office provides information about consumer protection issues such as how to identify, prevent, and resolve instances of immigration fraud. The agency takes reports of immigration service complaints such as dishonest immigration consultants and offers tips on how to search for a reputable immigration consultant.

Resources for undocumented workers include how to report minimum wage violations.

Information regarding the end of the 2019 Public Charge rule is available at https://oia.lacounty.gov/publiccharge/ APPLICATION PROCEDURE Call, walk in, or visit the agency's website for information or to file a complaint. FEES/PAYMENT SOURCE There are no fees for services.
Application Procedure
Service Condition Fee

Free

Free

Address

4801 E. 3rd St.

Los Angeles , CA 90022 (Physical)

Get directions

500 W. Temple St., Suite B-96

Los Angeles , CA 90012 (Mailing)

Service hours
Monday through Friday, 8:00am to 5:00pm.

Service/Intake

(800) 593-8222 (Toll Free From Within Los Angeles County) (323) 881-7099

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