Senior Ride Programs

Senior Ride Programs

Provider: CITY OF PASADENA DEPARTMENT OF TRANSPORTATION - PASADENA DIAL-A-RIDE

In person application services are limited due to Coronavirus. Please apply online, call in to apply, or call for an appointment.

The agency provides curb-to-curb transportation services for seniors age 60 and older and individuals who have physical, mental, emotional or developmental disabilities who are residents of Pasadena, San Marino, Altadena and surrounding unincorporated Los Angeles County areas including East Pasadena, and East San Gabriel. The service is for those individuals who are unable to use the regular public transportation. People may use the service for any purpose within the Pasadena and San Marino city limits and the surrounding unincorporated service area.

Residents of the service areas must apply and, when approved have or obtain one of the following: Senior Reduced Fare TAP card, LACTOA Disabled Reduced Fare TAP card or an Access Services card to access program services. Appointments must be made in advance for service. People who use the service may be accompanied by an escort or friend who is age 10 and older. Minimal assistance in and out of the vehicles is provided by the drivers; clients who need special assistance on a regular basis may indicate this at time of application and may receive approval for attendants to accompany them free of charge. Disabled children must have an attendant whenever they use the service. This is a shared-ride service so extra time should be allowed to reach the desired destination. APPLICATION PROCEDURE Call, walk in or visit the agency's website to request an application; completed applications may be returned by mail or in person. People who are younger than 60 and have a disability must have a LACTOA Disabled Reduced Fare TAP card to qualify for the service. Proof of residence (i.e. utility bill) is required for all participants.

Clients may begin to use the service as soon as they receive their confirmation letter and ridership guidelines; riders must have a Senior Reduced Fare TAP card, LACTOA Disabled Reduced Fare TAP card or an Access Services card each time they ride. Call at least 24 hours in advance to schedule a ride, rides may be scheduled up to 5 days in advance. FEES/PAYMENT SOURCE The one-way fee for service is $0.75. Payment is accepted via exact change or TAP card. Friends who accompany passengers pay the same fare. Escorts pay no fee. People may use the service as often as needed as availability permits.
Application Procedure
Languages
Spanish
Service Condition Fee

Address

221 E. Walnut St., Ste. 199

Pasadena , CA 91101 (Physical)

Get directions
Service hours
Monday through Friday, 7:00am to 9:00pm; Saturday, 9:00am to 7:00pm; Sunday, 7:00am to 7:00pm.

Service/Intake and Administration

(626) 744-4094 (Info and Applications)

(626) 791-7200 (Reservations and Cancellations for Dial-A-Ride Members)

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