Specialized Information and Referral

Specialized Information and Referral ( Homeless People )


The agency provides homeless support services to homeless and at-risk people who live in Los Angeles County. Income restrictions apply for some services; there are no geographic restrictions.

Services include case management, specialized information and referral, temporary mailing address, clothing, haircuts, a hot lunch and shower facilities. Case management includes a needs assessment and referrals for food, veterans services, shelter, housing and health services.

The PATHMall provides services from social service agencies all under one roof. The services available may include case management, substance abuse counseling, a job center, mental health services, legal advocacy, health care and a beauty salon. There is an on-site contract clinic for homeless people or people who have no health insurance.

Contract clinic services include outpatient health services for uninsured, low-income Los Angeles County residents of all ages, including General Relief (GR) recipients. It provides primary general medical care. Applicant's household income must be at or below 134% of federal poverty guidelines, or who are GR recipients. APPLICATION PROCEDURE Walk in for services. Line up for case management services; three to six tickets to be seen are handed out each day. Homeless individuals who are new to PATH can walk in or call to receive assistance with basic referrals during regular business hours. However, official intakes are only conducted between 8:00am. and 11:00am, Monday to Friday.

Individuals who participate in an official intake and are matched with an available and appropriate program will have access to comprehensive services focused on housing, physical and mental health, employment, and veterans services. FEES/PAYMENT SOURCE There are no fees for services.
Application Procedure
Service Condition Fee




340 N. Madison Ave.

Los Angeles , CA 90004 (Physical)

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Service hours
Monday through Friday, 8:00am to 4:00pm.

Service/Intake and Administration

(323) 644-2200


(310) 996-0034 ext 108 (West LA Job Center) (213) 399-0214 (For SSVF Program - Veterans Only) (562) 373-5264 (CBEST)

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