State Medicaid Waiver Appeals/Complaints

State Medicaid Waiver Appeals/Complaints

Provider: BWS DISTRICT 34 - LANCASTER

DPSS OFFICES

DPSS offices are open for in person services. Program information and application are also available via Customer Service Centers at 866-613-3777 and/or its website.

This program provides medical benefits coverage for qualified California residents. MEDI-CAL ELIGIBILITY Eligible low-income applicants may include the following people: -- CalWORKs, SSI/SSP, IHSS and Refugee Cash Assistance recipients -- People who qualify for the above programs but who do not receive a cash grant -- Pregnant women upon verification of pregnancy -- People who are patients in convalescent facilities whose resources are within allowable limits -- Individuals who qualify due to income level under Covered CA -- Undocumented children younger than 19 Limited Medi-Cal benefits may be available to certain individuals: -- Minors who are in need of family planning services, VD treatment, drug or alcohol abuse treatment or treatment for sexual assault. -- Undocumented persons in need of emergency or pregnancy-related services. APPLICATION PROCEDURE Apply online at http://dpss.lacounty.gov. As part of the process applicants must provide identification and proof of income eligibility. Individuals in need of special accommodations should contact the Customer Service Center for options. Services are also available in person at local offices.

Most applications are processed within 30 days; long term care applications must be processed within 45 days unless there are extenuating circumstances. Emergency Medi-Cal cards may be issued if the need is urgent and aid is approved.

Visit www.denti-cal.ca.gov to find dentists who accept Medi-Cal. FEES/PAYMENT SOURCE In most cases there is no cost for Medi-Cal coverage. Depending on eligibility and income requirements some families may have a minimal monthly premium.
Application Procedure
Languages
Spanish
Service Condition Fee

Free

Free

Address

349-B E. Avenue K-6

Lancaster , CA 93535 (Physical)

Get directions
Service hours
Monday through Friday, 8:00am to 5:00pm.

Administration

(661) 723-4010 (Vai Melles - Secretary)

Administrative

(661) 723-4004 (Teresa Armour - Advocate Liaison B-Up) (661) 723-4001 (Joyce Ward - Dist. Dir.) (661) 723-4006 (Sally Peak - Deputy DD.)

Service/Intake

(626) 569-1399 (Customer Service Center) (310) 258-7400 (Customer Service Center) (818) 701-8200 (Customer Service) (866) 613-3777 (Customer Service Center) (888) 999-7671 (Renewal Line)

FAX

(661) 945-6710

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