211 LA's Core Services

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Live Helpline

Community Resource Advisors answer the 2-1-1 helpline 24/7. They assess people’s needs and connect them with appropriate resources and programs.

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Online Services

People can self-serve by searching 211 LA’s resource and events database online. 211 LA also provides informational articles, community events and program pages

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Care Coordination

People receive one-on-one follow-up support and advocacy from Care Coordinators, who empower them to overcome barriers in connecting with services.


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Community Outreach

Outreach Coordinators attend events, provide presentations and webinars, and utilize social media  to spread information about 211 LA’s programs.

Help Starts Here

211 LA has partnered with a number of funders and other organizations to develop programs that support people in need of assistance that goes beyond general information and referral. Learn more about our programs below.

211 LA Programs

Community Schools Initiative (CSI)

Aging Populations Services

Reentry Services

Early Childhood

Homeless Families

Mobility for Job Seekers

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Anti-Hate Campaign

In partnership with Los Angeles County’s Human Relations Commission and Department of Mental Health, 211 LA hosts a hotline for individuals who have been victims or witnesses to acts of bullying or incidents motivated by hate or discrimination towards one of the protected classes. These individuals are then provided referrals to services, and offered follow up care coordination to support them with connecting with services.


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Safely Surrender Baby

No Shame | No Blame | No Names

There are options. Don't abandon your baby.
Dial 1-877-222-9723 (1-877-BABY-SAF)
There is someone available to answer your call and help you 24 hours a day, 7 days a week.


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