Work with 211 LA and Make a Difference in Your Community!  
 

Since 1981, 211 LA County has been a leader in the Information and Referral industry by providing access to comprehensive social services and disaster support for Los Angeles County residents, 24 hours a day, 7 days per week to over 28,000 health and human service programs. Our team is dedicated to supporting our community and each other. Check back here for open job positions.

 

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CA vs Hate Program Assistant

NOTE:  This position is conducted remotely, however may require occasional in-person meetings 

The Program Assistant will be responsible for leading the agency’s functions related to  assisting the CA vs. Hate Program Director in facilitating the operations of the program and ensuring that they are connected and adding value to the program's team members and the communities it serves. This position would also play a role in easing the administrative burden on the Leadership Team (Program Director, Program Manager and Performance Coach) as is possible and necessary. 

The Program Assistant is passionate about providing high level administrative support to ensure leadership can efficiently accomplish key tasks and execute on program priorities. This team member will monitor all of the Program Director’s priorities and communications, keeping them organized and readily accessible. The Program Assistant will have a strong ability to prioritize tasks, and help address the most important issues in a timely manner. The Program Assistant will also have strong communication skills that help the Program Director manage professional contacts and network providers.

Human Resources

Human Resources Manager

NOTE:  This position is conducted remotely. However, it may require occasional in-person meetings.  

The Human Resources Manager is responsible for the overall success of the organization’s human resources programs related to compliance, recruitment, development and retention of employees. Supports operational goals, coaching and advising management on employment and labor relations and staff development. Selects appropriate methods and techniques for resolving problems.  Serves as primary contact for union concerns. Collaborates with Administrative Director for workers’ compensation and labor law concerns.

work at 211 LA

Community Resource Advisor - Remote Work From Home With a Fixed Schedule

Work Remotely at 211 LA!  Since 1981, 211 LA  has been a non-profit leader engaging vulnerable populations and making critical service connections, 24 hours a day, 7 days per week. We work in close collaboration with government and other community-based organizations and design and create the technology that enables us to do this reliably and securely.  211 LA is a trusted source of information supporting over 500,000 requests for service from residents throughout Los Angeles County.

POSITION SUMMARY:

As a 211 LA Community Resource Advisor you’ll provide broad human services needs assessments and appropriate referrals to individuals via telephone, SMS Chat, or web chat. An information exchange usually occurs in a single contact culminating in provision of agency referrals, mediated contact with an agency, or advocacy with an agency on behalf of the individual requesting assistance. As a Community Resource Advisor, you’ll report to a Performance Coach. All calls are recorded for quality and training purposes. Regular Community Resource Advisors are part of a bargaining unit represented by SEIU. 

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