Program Overview

The Area Agency on Aging Hotline connects older adults and caregivers to information and assistance that supports safety, independence, and quality of life. Many older adults face challenges navigating benefits, housing, food access, and in-home support. Operated by 211 LA, the hotline provides a trusted place to ask questions, understand options, and take next ste

Who This Program Serves

  • Older adults aged 60 and older
  • Family members and caregivers
  • Residents seeking aging-related services and supports

Service Area: Los Angeles County

Services

In the foreground, a person is shown wearing a blazer or suit jacket. Behind them stand two other figures: one with short hair and another with their hair pulled into a bun. The icon uses simple, thick outlines on a white background to represent a professional team, a family, or a community group.


9,024 older adults served

A blue line-art icon showing three figures gathered together under a protective roof shape. The central figure has a heart symbol on their chest, and two small plus signs float in the upper corners.


Connections to housing, food, in-home support, and benefits

A blue line-art icon features a shield with a checkmark in the center. A smaller circular icon with a thumbs-up symbol is positioned in the bottom right corner.


Reliable access to aging services through a single number

How People Connect to the Service

  • Callers dial 800-510-2020
  • Specialists assess needs and provide guidance
  • Referrals are made to local aging and support services
  • Follow-up helps ensure connections are made

Funders & Partners

The AAA Hotline is funded by the Los Angeles County Aging and Disabilities Department through the Older American's Act and operated by 211 LA in coordination with aging service providers.

The AAA Hotline helps older adults remain informed, supported, and connected.

 

Dial 800-510-2020

Area Agency On Aging (AAA) - One Pager

Area Agency on Aging (AAA) One Pager

Can’t find what you’re looking for?