211 LA Crisis Care Plan Alliance
Join 211 LA's Crisis Care Plan Alliance
Recovery does not end when housing is secured, and in Los Angeles County, the next disaster is never far away. The 211 LA Crisis Care Plan Alliance brings public agencies, nonprofit partners, private-sector contributors, and donors together to ensure survivors receive timely, coordinated, and sustained support.
What is the 211 LA Crisis Care Plan Alliance?
The 211 LA Crisis Care Plan Alliance is a partnership between 211 LA and our network of providers designed to anticipate, deliver, and follow up on resources needed by people impacted by major crises across Los Angeles County.
During the earliest stages of a disaster, time is critical. Stress is high, resources are scarce, and decision-making becomes harder. 211 LA Care Coordinators provide personalized support to help survivors access essential resources quickly, and continue outreach throughout recovery as needs change.
Learn how the Alliance works →
From Crisis to Care
Data and Stories of Wildfire Recovery
We invite you to read Not Forgotten: The Data and Stories of Recovery from the 2025 Los Angeles Wildfires, a powerful storybook that captures what it truly took to support families after the fires, from the first days of emergency response through the long road to stability. This is not just a collection of stories. It is a data-driven account of 7,739 households supported through 211 LA’s wildfire recovery care coordination, highlighting evolving needs, housing instability, and the measurable impact of coordinated support over time
Readiness
Identifying ways to be better prepared for future crises in the County of Los Angeles.
Responsiveness
Establishing closer connections with, and between, partners to provide quicker access to resources at the beginning of a crisis.
Recovery
Providing the needs for survivors as they change in the aftermath of a major crisis.
What is a "Care Plan"?
A personalized plan that is developed by a team of providers that details all of the medical, personal, and psychosocial needs, goals, preferences, and required services to achieve the highest possible well-being for consistent, individualized care. It is formulated through effective, extensive & continuous communication directly with the client and between the providers. It's a dynamic tool that's regularly updated following comprehensive assessments.
211 LA Crisis Care Plan Alliance is NOT:
Not a replacement for County emergency systems
211 LA is contracted by the County of Los Angeles to provide disaster information and is activated by the Los Angeles County Office of Emergency Management (OEM) during major crises. Nothing in this Alliance changes how 211 LA is activated or our contract with the County.
Not funded through tax revenue
The Alliance will not be funded by public taxation. It is supported through monetary and in-kind contributions from participating partners.
Not “controlled” by 211 LA
This is a collaboration. 211 LA convenes partners, facilitates progress meetings, provides accountability of donation use, and communicates outcomes and improvements to the community.
Not temporary
Crises will always occur in Los Angeles County. This Alliance has no scheduled end date because readiness and recovery capacity must be sustained long-term.
Not covert
The Alliance will be externally audited to ensure transparency and accountability.
Why This Alliance Matters.
The work documented through 211 LA’s crisis response and recovery reflects an Alliance, a coordinated system of public agencies, nonprofit partners, private-sector contributors, and donors demonstrating region-wide resiliency and unity.
211 LA does not replace other community organizations. It strengthens them by providing the connective infrastructure that allows each partner’s expertise to have a greater impact.
- For partners: reduces administrative burden and improves referral quality
- For donors: ensures resources are used efficiently and aligned with evolving needs
- For survivors: provides continuity, clarity, and trust throughout a complex recovery journey
What Survivors Still Need
- Long-term housing solutions
- Continued care coordination
- Support navigating insurance, rebuilding, and employment recovery
- Sustained investment to prevent households from slipping back into crisis
Strong recovery systems are put in place before disaster strikes. 211 LA’s experience shows what is possible when coordination is treated as essential infrastructure rather than an afterthought.
Interest Form
If you are interested in pursuing a partnership opportunity, please press the button below to complete an interest form.
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Donation Page
Donate to 211 LA today to help families access critical support, resources, and long-term recovery services when they need it most.
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