As CRO of 211 LA, Dr. Chris Mattmann provides leadership for generating future research directions and developing strategies for developing a data market around 211 LA County’s rich data holdings. Chris guides 211 staff and others in analyzing and interpreting 211’s wealth of data through ad-hoc research projects, studies and reports, and promotion of 211 LA’s data services and products.
Chris has worked at 211 LA since 2008, helping to reimagine the agency’s internal customer call center data services and system. Chris also led the initial Google-like search development capability at 211 LA, and supported construction of a shared services architecture and technical capability that has contributed to mission success.
Mattmann has made fundamental contributions to open source, to the development of NASA’s data processing missions, and to academia as a Professor in the Computer Science Department at the University of Southern California.