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Fire Information


211 LA has stopped collecting information from residents affected by the Pico Rivera Apartment fires. Residents needing additional resources can call 2-1-1 or live chat with us using the chat button below. 

Updated 3/3/18 12:30pm


211 LA provides the Disaster Information Hotline for the County of Los Angeles. During disasters, people can dial 2-1-1 instead of 9-1-1 with non-emergency questions about disasters, such as evacuation areas and shelters. After disasters, people can call 2-1-1 for disaster recovery resources, including donation information, health and human services, crisis counseling, or referrals to other support and recovery services. 

How to reach us:

  • Inside LA County (24/7, 240 languages): dial 2-1-1 from any phone
  • Outside LA County or not connecting via 2-1-1: dial (800) 339-6993
  • Deaf or hard of hearing: dial (800) 660-4026 (or 7-1-1)
  • Online: live chat at Click to Chat



The risk for wildfires in LA has not passed. Everyone should know what to do in case a wildfire is near you, and be prepared with a plan.  CalFIRE Wildfire Tips

If you are in or near a fire evacuation area, get your go bag ready ahead of time, and don't forget about pets!
What to bring with you when you evacuate (time permitting):

1. Your identification
2. Your medications/prescriptions
3. Any important documents you might have or need (birth certificates, marriage certificates, insurance policies etc)
4. Any emergency supplies you need, including food and water
5. A small bag with a change of clothes and toiletries
6. Pet supplies (and your pets!)

*UPDATED on 1/25/18:
Residents and businesses impacted by the Creek, Rye and Skirball fires can now apply for federal disaster assistance online at this website or by calling 800-621-3362.

During and after disasters, the most valuable donation you can make is often donating money to official organizations such as the Red Cross, because it provides the most flexibility for purchasing items needed for disaster victims. Check before dropping off any donation goods to shelters or first responders, as they can become overwhelmed with donations they can't use. American Red Cross: You can make an online donation in support of the “California wildfires” on the Red Cross website 

Updated 7/3/19 

No current events