WIOA Programs

The agency provides WIOA programs for unemployed or underemployed individuals in Los Angeles County. Services include comprehensive job assistance centers, WIOA programs, workforce development boards. There are no geographic restrictions.

The Workforce Investment and Opportunity Board provides WIOA Programs and administers a network of WorkSource Centers that provide comprehensive employment services for job seekers and employers in the County of Los Angeles. WIOA programs offer three levels of employment acquisition support including Core, Intensive and Training Services. Youth WIOA services are provided through the Youth Opportunity Center location.

Core services include access to the job assistance center equipped with computers, printers, faxes and phones. The centers also provide access to the EDD Cal Jobs database on which a person may search for job listings, and may also post a job resume. In addition, job seekers may research the job market for in-demand skills and occupations; research specific industries or companies; and to find the cost and performance rating for approved training schools. All customers are eligible for an initial assessment and assistance in establishing eligibility for public benefits, and other support services.

Intensive Services are provided for persons age 18 and older who were not able to secure employment via core services including who are unemployed or underemployed, including special populations such as people with disabilities, migrant and seasonal workers and older adults; dislocated workers, including displaced homemakers; and veterans. Intensive services include case management, group or individual counseling, job search/placement services, and pre-job guidance.

Training Services are provided by the center if the customer is not able to obtain employment by means of the intensive services described above, or whose income has not reached the level of self-sufficiency. Qualifying training services may include adult education, employee customized training, entrepreneurial training, job readiness training, literacy instruction, occupational skills training, on-the-job training, or skills upgrading. The center establishes an individual training account in which a voucher is issued to the customer for one of the qualifying training categories. The customer has the choice of training agency. In addition to the training voucher the center may pay for supportive services.

The comprehensive job assistance center provides Core Services for the general public which include a resource center equipped with internet access, printers, copiers, faxes and phones. The center also provides access to the EDD Cal Jobs database on which a person may search for job listings, and may also post a job resume. In addition, job seekers may research the job market for in-demand skills and occupations; research specific industries or companies; and to find the cost and performance rating for approved training schools. All customers are eligible for an initial assessment and assistance in establishing eligibility for public benefits, and other support services.

The Youth Opportunity Center serves youth ages 16 to 24. Services may include information on employment opportunities and assistance with preparing for job interviews; work experience/internship training; access to computers with internet connection, photocopiers, telephones and fax machines; workshops (including work-readiness training); information on training programs, volunteer opportunities and community resources; and academic/career advisement and tutoring. The agency offers a 25 hour free training program which prepares individuals for the National Work Readiness Credential and will also administer the test needed to obtain the certificate.

Through Veteran Employment Programs, veterans are eligible for additional services including employment support from Veteran's Services Staff which may include referral to programs and resources which will assist them in obtaining employment. This program is part of the Veterans Employment Assistance Program (VEAP).