Community Disaster Service Centers/Hotlines

The agency provides community disaster service centers/hotlines for Los Angeles County. There are no geographic restrictions. 

Starting Monday, June 2, 2025 Altadena Community Center will provide fire survivor support resources for survivors of the Eaton fire. Services include in-person assistance from the Federal Emergency Management Agency (FEMA), the U.S. Small Business Administration (SBA), L.A. County’s Treasurer Tax Collector, the Assessor’s Office, and DCBA. Services provided will include:

• Assistance understanding FEMA correspondence
• Help submitting additional documentation and appealing decisions
• Guidance on applying for low-interest federal disaster loans
• DCBA will provide wraparound support, including: Consumer counseling, guidance on tenant protections, worker assistance, connections to additional county resources that support long-term recovery for individuals and families. 

No appointment is necessary to receive services. 

Hours of Operation: Monday through Friday, 9 a.m. to 5 p.m

For more information, please contact DCBA at (800) 593-8222.