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CareSuite is an information and referral cloud platform uniquely suited to meet the needs of the entire social services ecosystem. 

CareSuite (CS) is 211 LA’s next-generation software developed to meet your workflow and program needs for seamless resource connections and care coordination. CareSuite includes CS Care, CS Contact, and CS Resource.

Manage all your client needs in one seamless experience.

CS Care

CS Contact

CS Resource

People-centered software designed to deliver social care.
Collaboration
CareSuite has been designed to be easy to use: No on-site technical resources are required.
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Access to CareSuite applications is via subscription. You can add or remove applications at any time.
Customization
Your data is your data. Flexible export tools keep you in control at no extra cost.

Key Features:

CareSuite is a multi-functional platform that is community-centered and designed with the end-user in mind, balanced with multi-inquiry capability, streamlined profile retrieval, and contextual access from multiple data channels, such as phone, SMS, and live chat.

  • Customizable Workflows
  • Improved Performance 
  • Seamless Information and Referral 
  • Enhanced Case Management and Care Coordination 
  • Collaborative Functionality 
  • Multi-Systems Integrations
  • Secure Data Sharing

 

See the work in action

CA vs. Hate

211 LA has been a pioneer in the fight against hate. We’ve developed a model for phone-based reporting and follow-up of hate crimes. The following short video walks you through the initial reporting and intake process in our CS Contact and CS Care application. Watch now

ADRC - Aging Disability Resource Connection

At 211 LA, we take great pride in serving one of the most diverse communities in the nation. Protecting the most vulnerable residents in Los Angeles County is our primary task, especially the aging and disabled community. The following video shows how CS Care makes delivering basic assistance a simpler and more friendly process. Watch Now.

AAA - Area Agency On Aging

211 LA collaborates with numerous local and state organizations and resources to truly offer a safety net for the most vulnerable populations. The following video highlights how our CS Care application serves the needs of AAA (Area Agency on Aging) constituents by accessing an extensive network of services. Watch Now.

Have a question or looking to learn more?

Fill out this interest form to ask a question to learn more about CareSuite (CS Care, CS Contact, and CS Resource) and see how our systems can help you make a more significant impact.

Once completed, a member of our team will reach out to you via email.

CareSuite Interest Form

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