2024 Impact
Thank you for supporting your local 2-1-1!
Dear Community Partners, Supporters, and Stakeholders,
In 2024, 211 LA strengthened its position as a critical connector for Los Angeles County residents, bridging gaps between individuals, families, and essential health and social services. With unwavering dedication, innovative partnerships, advanced technology, and a strong commitment to equity, we supported hundreds of thousands in overcoming significant life challenges, from housing instability and healthcare access to navigating hate incidents and aging support.
Looking forward, we remain committed to our vision of 211 as the central backbone of a comprehensive, interoperable, and networked secure data exchange, supporting Los Angeles’ community social services safety net. Through expanding collaboration among community partners and leveraging data-driven strategies, we strive to ensure every resident has equitable access to vital resources and coordinated support.
Your continued support and partnership are invaluable.
With gratitude,
Maribel Marin
Executive Director, 211 LA
211 LA Data Dashboard
In 2024, 211 LA impacted over 1.2 million Los Angeles County residents through phone, website, email, online chats, community outreach, and text chat. As a result, 211 LA has created a public data dashboard showcasing our community's top service needs through a user-friendly public data dashboard.
This dynamic dashboard is not static; it's regularly updated with the latest data.
Explore the information by hovering over the interactive map and table, or employ filters to refine the report.
For example, click on a top service need, and the dashboard will break down the data by district and zip code, providing a localized view of the impact of 211 LA's services.
