Mobile Home Sales Complaints

Provider: CALIFORNIA STATE DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT

The department provides consumer services for mobilehome owners and renters in Los Angeles County and throughout the state of California. Services include mobile home complaints, mobile home manufacturer complaints, and mobile home sales complaints. There are no geographic restrictions.

The department administers a Manufactured Home Recovery Fund to reimburse direct losses for people who have already taken a manufacturer, dealer or salesperson to court and received a judgment in their favor and who have failed to collect on the judgment for various reasons (e.g., incarceration, bankruptcy etc.). The program provides up to $75,000 loss. Proof of prior efforts to obtain satisfaction of the judgment are required.
Resource Description

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Application Procedure
Contact the Office of the Mobilehome Ombudsman at the designated number or address; online complaints may be made at the department's website. For Manufactured Home Recovery Fund inquiries, contact the program at ol@hcd.ca.gov.
Fees
There are no fees for services.
Language
Spanish
Fee structure
Free
Application procedure
Call to Apply, Online Services

Address

2020 W. El Camino Ave.

Sacramento, California 95833 (Physical)

Get directions
Service hours
Telephone hours are Monday through Friday, 9:00am to 11:30am and 1:30pm to 4:00pm. Online services are Monday through Sunday, 24 hours per day.
Monday : 24 hours
Tuesday : 24 hours
Wednesday : 24 hours
Thursday : 24 hours
Friday : 24 hours
Saturday : 24 hours
Sunday : 24 hours

Service/Intake and Administration

+19162637400

Service/Intake (Codes and Standards)

+18009525275

Service/Intake (Occupational Licensing/Inquiries)

+19163239803

Service/Intake (Mobilehomes Registration/Titling/Complaints)

+18009528356
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