Disaster Recovery Services
Provider: DISASTER 2025 PALISADES FIRE
Follow the links below for the latest wildfire updates.
https://lafd.org/news/palisades-fire-0
MALIBU CITY HALL REOPENING ANNOUNCEMENT
Malibu City Hall is now open by appointment only.
- For appointments to address minor exterior damages from the recent Broad, Franklin, and Palisades Fires, please request an appointment by calling 310-456-2489, ext. 390, or emailing MalibuRecovers@malibucity.org.
- For rebuilding information, subscribe to https://malibucity.org/RebuildUpdates
LOS ANGELES COUNTY RECOVERS
The Los Angeles County Recovers page offers guidance on how FEMA and Los Angeles County departments can assist residents and businesses impacted by LA County wildfires. It will also provide updates on available Local Assistance Centers and Disaster Recovery Centers.
DISASTER RECOVERY CENTERS
Disaster Recovery Centers are open Monday through Saturday, 9:00am to 7:00pm at the following locations:
- UCLA Research Park West - 10850 West Pico Blvd. Los Angeles, CA 90064
- Altadena Disaster Recovery Center - 540 W Woodbury Rd. Altadena, CA 91101
The Recovery Center will support individuals with the following:
- Lost vital records (birth certificates, death certificates, driver’s licenses, social security documentation)
- Disaster relief for people with homes and businesses lost or damaged by the fire.
- Provide referrals for mental health counseling and other services.
One-Stop Rebuilding Centers
One-stop rebuilding centers to help fire survivors' recovery efforts are now open from Tuesday through Saturday from 9:00am to 7:00pm at the following locations:
- Altadena- 540 W. Woodbury Rd. Altadena, CA 91001
- Calabasas- 26600 W. Agoura Rd. Ste. 110 Calabasas, CA 91302
An additional location is available from Monday through Friday, 10:00am to 8:00pm; Saturday and Sunday, 10:00am to 4:00pm at:
- Los Angeles - 1828 Sawtelle Blvd., Los Angeles, CA 90025
The Rebuilding Centers provide assistance to property and business owners with the rebuilding process, including permitting, planning, and other recovery-related services.
Civic Soul and Pasadena Catholic Church host a resource fair with panel discussions regarding mental health, law, building and regrowth. Free child care, breakfast, lunch, dinner, resources and more. The fair happens on March 1, 2025. Registration required.
DEPARTMENT OF INSURANCE WORKSHOPS
In March, the California Department of Insurance is providing confidential appointments with experts for individuals affected by the Eaton and Palisades fires. To schedule an appointment, call (800) 927-4357.
Times and locations are listed below:
Saturday, March 8, 2025, 10:00am to 6:00pm
Skirball Cultural Center
2701 North Sepulveda Boulevard
Los Angeles, CA 90049
Saturday, March 15, 2025, 10:00am to 6:00pm
John Muir High School
1905 Lincoln Avenue
Pasadena, CA 91103
City of Pasadena Planning Recovery & ADU Virtual Consultations
Residents impacted by the recent windstorm and wildfires can schedule a 30-minute virtual meeting with the Planner of the Day to receive zoning information on tree removals and the repair or rebuilding of damaged fences and structures.
This service helps facilitate necessary property repairs and provides information for owners interested in constructing an ADU.
Appointments are available Monday through Thursday from 9:00am to 12:00pm and 1:30pm to 5:00pm, excluding holidays.
Virtual meetings can be scheduled by selecting from the available times. All appointments will be conducted using Microsoft Teams.
For information, visit the Planning Recovery & ADU Virtual Consultation website.
FOOD RESOURCES
Los Angeles Regional Food Bank
Food and Nutrition for Older Adults
LA County Aging and Disabilities Dept. Disaster Food Pantry Sites
- (Flyer in Spanish)(Flyer in Russian)(Flyer in Armenian)(Flyer in Cambodian)(Flyer in Chinese (Simplified) )
- (Flyer in Chinese )(Flyer in Farsi)(Flyer in Korean)(Flyer in Tagalog)(Flyer in Vietnamese)
World Central Kitchen (WCK) is serving free meals to those affected, including first responders in Southern California in response to the multiple active wildfires. Visit WCK for the locations and times.
LA COUNTY RELIEF: FUNDING & RESOURCE PORTAL
The LA County Relief: Funding & Resource Portal hosts a range of funds dedicated to supporting first responders, offering housing assistance, providing relief for small businesses and workers, and removing barriers for students and communities.
People interested in donating are encouraged to scroll through the various organizations to find one—or more—to support as we work together to rebuild lives, strengthen communities and recover stronger and safer than before.
Better Angels Emergency Assistance Fund: Applications are available for low-income families who earn below 50% area median income and who have lost their homes due to the 2025 LA wildfires. Proof of address is required.
PUBLIC HEALTH INFORMATION AND MEDICATION ASSISTANCE
Los Angeles County Dept of Public Health has Fire Safety and Health Information available on their website, including information about the local health emergency declaration, prescription medication assistance, Teladoc health services, safely cleaning fire damaged homes, and tips for protecting your health after a fire.
Local assistance centers will provide medication assistance services starting Tuesday, January 14, to assist residents in need of prescription medications.
Walgreens pharmacists may dispense emergency medication refills for most medications without prescriber authorization during a declared emergency. A store locator is available on the website.
The Emergency Prescription Assistance Program (EPAP) is a federal initiative managed by the Department of Health and Human Services and designed for individuals without any form of health insurance. Eligible individuals can receive prescription refills, vaccines, medical supplies (including diabetic supplies), and durable medical equipment (such as canes, walkers, wheelchairs and crutches) at no cost.
EPAP has been activated for Los Angeles County through March 15, 2025. Prescriptions may be filled at any EPAP-enrolled pharmacy nationwide.
For more information and to enroll, call the EPAP Enrollment Hotline at (855) 793-7470 or (800) 876-1089 TTY.
VITAL AND PROPERTY RECORDS ACCESS
Office of Registrar Recorder/County Clerk
LA County residents directly impacted by fires can request property and vital records free of charge to help with recovery efforts. Call 800-201-8999 and select option 1, followed by option 2. Or email recorder@rrcc.lacounty.gov for assistance.
DMV DOCUMENTS REPLACEMENT
Californians impacted by the Palisades, Eaton, Hurst, Lidia and Woodley Fires in Los Angeles and Ventura counties who lost their DMV documents in the wildfire, or are late in renewing, may be eligible for waived fees.
For information about requesting replacement documents online, in-person at a DMV office, or in-person at a Disaster Recovery Center, please visit DMV assistance for those impacted by CA wildfires.
CHILDCARE RESOURCES
All YMCA locations are offering free childcare for children of first responders, essential workers and children of families who were displaced, evacuated, or lost property, or cannot attend school because their school has temporarily closed. Children must be at least 4 years and 9 months and must be in grades TK through 8th. Space is limited; visit YMCA Childcare for information and to register.
CALFRESH DISASTER RESPONSE
CalFresh Benefits are now available for impacted areas of the LA County Wildfires.
To apply please call the CalFresh Information Line at (877) 847-3663
D-CalFresh Application Period: February 10th – 14th, and February 18th – 20th, 2025.
For more information on eligibility please visit CalFresh Disaster Response Information
INFORMATION FOR IMMIGRANTS
Los Angeles County Office of Immigrant Affairs
Emergency/disaster assistance is NOT considered in the public charge test. Receiving emergency aid – including food, shelter, medical assistance, and temporary financial support – will not impact the future immigration relief applications of the recipient or their household members.
EmergencyRV.org
211 LA is not affiliated with facilitating or reviewing applications. All applications are reviewed at the discretion of the agency EmergencyRV.org. Please use the following link to fill out an application: Survivor Intake Form - Emergency RV
LA COUNTY HOUSEHOLD RELIEF GRANT PROGRAM
The Department of Consumer and Business Affairs (DCBA) is launching the LA County Household Relief Grant Program. Eligible households can receive grants ranging from $6,000 up to $18,000, based on household size and composition.
LA County Household Relief Grant will provide support to households impacted by the Eaton and Pacific Palisades fires until state, federal and other recovery resources become available.
You may be eligible if you are a Los Angeles County resident (homeowner or tenant) who has been physically displaced due to the 2025 Los Angeles County Eaton and Palisades fire and windstorm events and meet any of the following criteria
- Your primary residence was completely destroyed by the 2025 Los Angeles County Eaton and Palisades fire and windstorm events.
- Your primary residence is within the impacted zones for the 2025 Los Angeles County Eaton and Palisades fire and windstorm events and was partially destroyed or severely damaged as a result thereof, making it uninhabitable.
- Your household experienced a death related to the 2025 Los Angeles County Eaton and Palisades fire and windstorm events.
Grant funds can be used for essential needs such as:
- Housing costs
- Living expenses
- Funeral costs
- Repairs not covered by other forms of assistance
The online application period will be open on Wednesday, February 26, 2025, to Wednesday, March 12, 2025.
Note: This is a time-limited, multi-round grant program. Priority will be given to the most impacted households based on need, including insurance status, social and economic vulnerability, loss of life, health conditions, and other risk factors.
To ensure equitable access, in-person application assistance will be available in both English and Spanish at the Disaster Recovery Centers:
Altadena Disaster Recovery Center
540 W. Woodbury Road
Altadena, CA 91001
UCLA Research Park West
10850 West Pico Blvd.
Los Angeles, CA 90064
For more information and to sign up to get updates about the application, please visit lacountyrelieffund.com
FEDERAL DISASTER ASSISTANCE
FEMA has declared a disaster for California Wildfires and Straight-Line Winds and provides information about the Survivors' Road to Recovery (available in multiple languages). Start an application for disaster assistance at disasterassistance.gov or by calling (800) 621-3362. Calls are accepted every day from 4 a.m. to 10 p.m. PST. Claims can be made for damage and one-time financial assistance to help with cleanup.
Visit the FEMA California Region 9 page for updates, including when disaster recovery centers (DRC) are opened.
THE DEADLINE TO APPLY IS March 10, 2025.
FEMA PUBLIC ASSISTANCE for PRIVATE NON-PROFITS & FAITH-BASED ORGANIZATIONS
Private nonprofits and faith-based groups impacted by the Los Angeles County Wildfires may be eligible for Public Assistance to help restore their damaged or destroyed facilities. To apply, submit a Request for Public Assistance (RPA) by Sunday, March 9, 2025.
FEMA advises organizations to apply to the U.S. Small Business Administration (SBA) for a low-interest disaster loan.
INFORMATION FOR LANDLORDS AND TENANTS:
Renting to Impacted Residents: Landlords with available rental properties may contact the Los Angeles County Development Authority (LACDA) at 626-586-1570, 626-586-1565, or via email at owner.services@lacda.org to connect with the American Red Cross and impacted residents in need of housing.
Price Gouging/Rent Increases: On February 11, 2025, the LA County Board of Supervisors approved an increase in the maximum civil penalty for price gouging to $50,000 per violation. This increase is now in effect countywide. More information is available here.
Residents can report price gouging, including rent gouging, at stoppricegouging.dcba.lacounty.gov.
WHAT LANDLORDS NEED TO KNOW ABOUT FEMA's RENTAL ASSISTANCE PROGRAM
FEMA works with applicants unable to live in their fire-damaged homes to determine their temporary housing needs. Rental Assistance helps them pay the security deposit, monthly rent, and utilities (gas, oil, trash, sewer, electricity, and water) for a dwelling other than their damaged home.
The rental assistance amount is based on fair market rates for the Los Angeles County area as determined by the U.S. Department of Housing and Urban Development.
The initial rental assistance award, which FEMA pays to eligible applicants, may pay for up to two months of rent, with incremental three-month extensions up to 18 months from the date of the FEMA disaster declaration (Jan. 8, 2025) if the applicant remains eligible.
Extensions of rental assistance tend to be unpredictable at the time a renter moves in. It depends on the progress made on repairs to the damaged home or on finding another permanent housing solution. Throughout the rental period, rental assistance recipients must continue to work toward a permanent housing plan to remain eligible for Rental Assistance. They must also comply with their occupant lease and prove their ongoing need for rental assistance.
For more information on FEMA Rental Assistance, visit FEMA's website.
RED CROSS CALIFORNIA WILDFIRES FINANCIAL ASSISTANCE
The Red Cross California Wildfires Financial Assistance program provides financial help for individuals whose primary residence was located within the fire perimeters of Eaton, Palisades, Hurst and Kenneth, as defined by Cal OES.
To see if you qualify for financial assistance, please complete and submit this registration form (one per household). The Red Cross will contact you using the information provided in the form.
Receiving Red Cross financial assistance does not make you ineligible for FEMA assistance, and FEMA approval is not required to be eligible for Red Cross financial assistance. Red Cross financial assistance is not a loan and does not need to be repaid.
Individuals must COMPLETE THEIR FINANCIAL ASSISTANCE APPLICATION by February 26, 2025.
CA Realtor Community Grant Program Provides up to $1,000 per household for housing-related expenses to eligible community members impacted by the fires. The deadline to apply is April 30, 2025.
FINANCIAL ASSISTANCE FOR MILITARY FAMILIES
The American Red Cross, in partnership with Military Aid Societies, provides financial assistance (grants or loans) to eligible applicants. Assistance can include funds for emergency travel, burials, emergency food and shelter, or other emergency-related needs.
To be eligible, an individual must be:
- an active duty service member, or
- a member of an activated National Guard or Reserve unit, or
- an immediate family member of a service member in the above two categories, or
- a military retiree or spouse/widower of a retiree
For more information or to apply, visit Financial Assistance or call (877) 272-7337.
HELPFUL INFORMATION
- Temporary Shelter & Lodging: Please visit Hotel Association of Los Angeles for up-to-date information on hotels providing shelter and supplies
- California Department of Insurance: See the Top Ten Tips for Wildfire Claimants and follow the website’s 2025 Press Release page. For questions, general guidance or assistance with communicating with private insurance companies, individuals can call (800) 927-4357 or visit the website.
- Avoiding Scams: The LA County Department of Consumer and Business Affairs offers Protection Tips to avoid scams after a disaster.
- Price Gouging: Information & Online Complaint Tool
- State and Federal Taxes: The IRS has announced that victims of the California wildfires that began on January 7, 2025, now have until October 15, 2025, to file various individual and business tax returns and make tax payments. Governor Newsom has announced a postponement on filing 2024 tax returns that would have been due between January 7th and October 15th, 2025. The CA Franchise Tax Board will provide state disaster tax relief for affected taxpayers and businesses.
- USPS Mail Service: Several USPS locations within the areas affected by fires have relocated their retail and delivery operations. Residents in these affected areas can pick up their mail at the new locations or submit an Official Mail Forwarding Change of Address Order to reroute their mail. A list of USPS relocation sites with effective dates is available here.
HEALTH & AIR QUALITY INFORMATION
Public Health Fire Safety & Health Information
South Coast Air Quality Management District Website
SUPPLIES DISTRIBUTION
N95 Masks
The City of Los Angeles has announced the availability of N95 masks to help residents protect themselves from hazardous air conditions. Residents can collect N95 masks at participating Los Angeles Public libraries, recreation centers, and senior centers. Call your nearest location to verify availability.
Please visit your local shelter or disaster assistance center for available supplies.
Home Bank LA Home Kit Application
Survivors of the recent LA wildfires can apply to receive a home kit of items such as furniture, kitchenware, bedding, cleaning supplies, hygiene products and other household products.
Habitat for Humanity Wildfire Victim Relief
Survivors of the wildfires can apply for household items including a new mattress and a voucher for ReStore locations. Availability is limited. Visit Home Damage & Assistance Form to apply.
FIRE RELIEF DAY OF RECOVERY & RESILENCE
Free resources and services for families impacted by the recent LA wildfires. Housing support, clothing and apparel, financial and legal workshops, household supplies, entertainment, games, food, and more will be available. RSVP is required.
DATE: Saturday, Feb. 22 2025
TIME: 10am-4pm
LOCATION: 1000 E. 60th St. Los Angeles, 90001
MENTAL HEALTH RESOURCES
- SAMHSA Disaster Distress Helpline 800-985-5990
- CalHOPE Warmline 833-317-4673
- Crisis Text Line by texting LA to 741741
- iPrevail app connects to 24/7 on-demand support
- Mental Health and Stress After An Emergency (LACDMH / DPH)
- Additional DMH Disaster Mental Health Resources
- PBS: How to Talk to Kids About Wildfires
- Better Help - three months free therapy for fire victims and first responders
MISFORTUNE AND CALAMITY PROPERTY TAX RELIEF
*Reminder: 2nd installment of property tax bills are due February 1st, 2025 unless tax relief is applied for.* Residents may be eligible for tax relief for property damaged or destroyed by a calamity, such as fire or flooding. To qualify, file an Application for Reassessment: Property Damaged or Destroyed by Misfortune or Calamity (M&C) Form ADS-820 with the Assessor’s Office within 12 months from the date the property was damaged or destroyed. The loss must exceed $10,000 of current market value.
For questions or to submit an M&C claim, please call (213) 974-8658 or visit https://assessor.lacounty.gov/tax-relief/disaster-relief. The Governor has suspended penalties, costs, and interest on late property tax payments for properties impacted by the wildfires until April 10, 2026.
FRAUD & SCAMS
Please see the following tips for avoiding Fraud and Scams:
DCBA:
FEMA
CA Department of Insurance:
- Public Adjuster Scams & Tips (English) (Spanish)
- Public Adjuster License Verification 800-967-9331
FTC Charity Guide
LOOKING FOR ADDITIONAL INFORMATION?
See the links below for Fire Containment and Response Services