211 LA Partners with the American Red Cross to Provide Care Support to Wildfire Survivors

Feb. 07, 2025
CARE COORDINATOR

The American Red Cross is proud to collaborate with 211 LA, a 501 (c)(3) non-profit
organization and hyper-local partner with deep community roots, in a successful community-led
response to support recovery from the wildfires in Los Angeles.
By partnering with 211 LA, the Red Cross is helping displaced wildfire survivors access a range
of recovery resources and services through a single source (211LA). This approach enhances
the client experience and ensures greater continuity of care from the current program with
emergency housing as we move together into more comprehensive needs as part of long-term
recovery efforts.


Additionally, this partnership allows 211 LA to strengthen its commitment to providing community
resources by increasing its bandwidth and capacity. At the same time, the Red Cross gains
more opportunities to serve the Los Angeles community in conjunction with 211 LA.


"Every day, through our 2-1-1 line, we hear from countless families and individuals devastated by
the wildfires searching for hope and a sense of normalcy. At 211 LA, we are here to walk beside
them on their recovery journey
,” said Maribel Marin, Executive Director of 211 LA,“Our partnership with the American Red Cross is a natural one, as we both understand the immediate help disaster survivors need and the resources required for their long-term care. No one has to face this challenge alone."

The Red Cross will support the 211 LA wildfire emergency housing program by providing a team
of casework volunteers who are trained in disaster casework and helping families take their
initial steps to recovery.


These volunteers will assist the 211 LA’s case management as we collaborate to meet the
needs of those working toward recovery. “Community-led disaster response is a team sport,”
said Brad Kieserman, Vice President, Disaster Operations & Logistics for the American
National Red Cross.
"When disaster strikes, disaster survivors need community-based
organizations to work in sync, share critical information, and support one another: that's what
211 LA and the Red Cross are doing, and, together, we will be able to deliver more resources
and create more hope for more survivors in need."

For more information on 211 LA or media inquiries, please contact:

Gilbert Zavala, Communications Director, at media@211la.org


American Red Cross Media Contact:

Regional Communications Director, Angel Sauceda
angelica.sauceda@redcross.org

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