Health Insurance Information/Counseling

The agency administers health insurance plans nationwide and serves low-income, Medi-Cal eligible families, individuals, seniors, and families with children who are not eligible for Medi-Cal in Los Angeles County. Services include adult and children's state/local health insurance programs, health insurance information/counseling for enrollment in the agency's range of insurance options, a health maintenance program for Medi-Cal recipients, Medicare Advantage plan enrollment, and a Medicare Prescription drug plan. Income restrictions apply; there are no geographic restrictions.

The agency enrolls families without health insurance in the California State Healthy Families program; see the separate entry. To qualify, families with children must not be eligible for Medi-Cal or have any other private insurance.

People who have enrolled in Medi-Cal through DPSS may opt to enroll in the Promise Health Plan Medi-Cal managed health care program. There are also managed health care options for people who qualify for Medicare.

Nurse Advice Line is available for medical advice and consultation through the main Medi-Cal phone number.