Pre-Employment Background Checks (Child Care Issues)

Provider: CALIFORNIA CHILD CARE RESOURCE AND REFERRAL NETWORK - TRUSTLINE PROGRAM

The agency provides services related to child care and child protective services for the state of California. Under contract with the CA Department of Social Services, it hosts the TrustLine toll-free number and provides information and technical assistance on the TrustLine program. Services include pre-employment background checks and public awareness/education for child care issues, and child care worker registries. There are no geographic restrictions.

TrustLine is a background check that is required for license-exempt child care providers (babysitters. nannies and home-based child care providers), professional visitation monitors, and drivers for transport escort or on demand transport services in California. Once a provider applies, Trustline uses the California Criminal History System to check fingerprints, examines California's Child Abuse Central Index for substantiated child abuse reports, and checks the FBI criminal history records.

The program's website provides information and support for registered care providers and families looking for child care.

Resource Description

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Application Procedure
Call or visit the agency's website for information or to apply to be listed with the registry. Applicants must complete an application and provide one set of fingerprints. The website provides directions on the use of Livescan fingerprinting locations and access.

To check if a child care provider is listed, call with the provider's full name and Driver's License number.
Fees
The registration fee is $124. There is no fee to check with Trustline to see if an individual has applied to or been registered on TrustLine.
Fee structure
Free
Application procedure
Call for Service

Address

1 Polk St., 2nd Floor

San Francisco, California 94102 (Physical)

Get directions
Service hours
Monday through Friday, 9:00am to 5:00pm.
Monday : 9:00 AM - 5:00 PM
Tuesday : 9:00 AM - 5:00 PM
Wednesday : 9:00 AM - 5:00 PM
Thursday : 9:00 AM - 5:00 PM
Friday : 9:00 AM - 5:00 PM

Service/Intake (Trustline)

+18008228490

Administrative

+14158820234

FAX

+14158826233
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