Program Overview

Problem Solving helps families at risk of homelessness identify immediate, realistic solutions to housing crises. Rather than relying solely on financial assistance, 211 LA specialists work with families to explore options such as family reunification, mediation, and community support. This approach helps stabilize households quickly and prevent deeper system involvement.

 

Who This Program Serves

  • Families with children at imminent risk of homelessness
  • Families facing sudden housing disruptions

Service Area: Los Angeles County

Services

A blue line-art icon depicting a family unit consisting of two adults and two children. A large heart is positioned in the bottom-right corner, partially overlapping the figures.

 

1,955 families have been served

A blue line-art icon of a light bulb with short lines radiating from the top to indicate it is glowing or "turned on."

 

2,164 problem-solving conversations completed 

A blue line-art icon showing a large hand held open, cupping and lifting up a group of three people. Above the people are three upward-pointing arrows.

 

48% increase in families served compared to 2024

A blue line-art icon showing a hand held open, cupping and supporting a heart with a dollar sign ($) inside of it.

 

$34,204 in targeted assistance helped remove immediate barriers

How People Connect to the Service

  • Families are referred through 2-1-1 or partner agencies
  • Specialists conduct structured problem-solving conversations
  • Practical options are identified and supported
  • Limited flexible assistance is provided when available

Funders & Partners

Problem Solving is funded by the Los Angeles Homeless Services Authority (LAHSA) and supported by community-based partners across the county.

Problem Solving helps families avoid homelessness before it escalates.

Problem Solving - One Pager

Problem Solving - One Pager

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