211 LA Crisis Care Plan Alliance

A coordinated network strengthening Los Angeles County’s disaster readiness, response, and long-term recovery.

Join 211 LA's Crisis Care Plan Alliance

Recovery does not end when housing is secured, and in Los Angeles County, the next disaster is never far away. The 211 LA Crisis Care Plan Alliance brings public agencies, nonprofit partners, private-sector contributors, and donors together to ensure survivors receive timely, coordinated, and sustained support.

Become a Partner

What is the 211 LA Crisis Care Plan Alliance?

The Crisis Care Plan Alliance (CCPA) formalizes a cross-sector network that strengthens the 2-1-1 service, an essential community asset in disaster preparedness, response, and recovery. By bringing partners together around 211 LA’s trusted infrastructure, the Alliance expands the ability to coordinate resources, rapidly mobilize support, and deliver survivor-centered assistance when communities need it most.

Why Join the 211 LA Crisis Care Plan Alliance?

No single organization can meet the full scope of needs during a disaster. The Crisis Care Plan Alliance brings partners together to coordinate efforts, leverage limited resources, and ensure Los Angeles County residents receive timely, effective support when it matters most. Alliance partners benefit by:

Handshake with a check mark icon

 

Strengthening collective impact by aligning trusted community partners around a unified response.

hand pointing at a gear with the gear pointing at a person icon, lightbulb icon, and money symbol icon

 

Leveraging & maximizing limited resources through shared planning and collaboration.

Headset with gear icon

 

Delivering faster, coordinated support through a coordinated network of providers

gear turning with arrows circling the gear

 

Reducing duplication & service gaps during disaster response and recovery.

Who Should Join?

  • Response & Service Partners:

    • Nonprofit organizations, public agencies, and community providers that deliver services and resources to residents impacted by disasters. Through the Alliance, partners coordinate support, share resources, and help ensure assistance is accessible through a coordinated network of providers.

  • Community Impact Investors:

    • Corporate and philanthropic partners that help strengthen regional disaster preparedness, response, and recovery through financial contributions, in-kind resources, and strategic support. Community Impact Investors play a critical role in sustaining a coordinated community response when disasters occur.

211 LA Crisis Care Plan Alliance is NOT:

 

Not a replacement for County emergency systems

211 LA is contracted by the County of Los Angeles to provide disaster information and is activated by the Los Angeles County Office of Emergency Management (OEM) during major crises. Nothing in this Alliance changes how 211 LA is activated or our contract with the County.

Not funded through tax revenue

The Alliance will not be funded by public taxation. It is supported through monetary and in-kind contributions from participating partners.

Not “controlled” by 211 LA

This is a collaboration. 211 LA convenes partners, facilitates progress meetings, provides accountability of donation use, and communicates outcomes and improvements to the community.

Not temporary

Crises will always occur in Los Angeles County. This Alliance has no scheduled end date because readiness and recovery capacity must be sustained long-term.

Not covert

The Alliance will be externally audited to ensure transparency and accountability.

What WILL change and improve - over time - is how fast and how effectively 211 LA responds to crises with our Partners when we ARE activated. By continually reviewing Alliance readiness, responsiveness, & recovery efforts, support for communities impacted

Why This Alliance Matters.

The work documented through 211 LA’s crisis response and recovery reflects an Alliance, a coordinated system of public agencies, nonprofit partners, private-sector contributors, and donors demonstrating region-wide resiliency and unity.

211 LA does not replace other community organizations. It strengthens them by providing the connective infrastructure that allows each partner’s expertise to have a greater impact.

  • For partners: reduces administrative burden and improves referral quality
  • For donors: ensures resources are used efficiently and aligned with evolving needs
  • For survivors: provides continuity, clarity, and trust throughout a complex recovery journey

What Survivors Still Need

  • Long-term housing solutions
  • Continued care coordination
  • Support navigating insurance, rebuilding, and employment recovery
  • Sustained investment to prevent households from slipping back into crisis 

Strong recovery systems are put in place before disaster strikes. 211 LA’s experience shows what is possible when coordination is treated as essential infrastructure rather than an afterthought.

 

Learn More About how 211 LA Helped LA County During the 2025 Wildfires:

From Crisis to Care

When the 2025 Los Angeles wildfires displaced families and upended entire communities, 211 LA became a trusted lifeline, connecting households to shelter, food, financial assistance, healthcare, and crisis support. But recovery did not end when the fires were contained. As long-term needs continued, 211 LA moved from emergency response to sustained care coordination, walking alongside survivors with ongoing guidance and connection to vital resources. This video tells the story of the families we supported and our commitment to help Los Angeles heal, rebuild, and move forward.
LA Sunset

Data and Stories of Wildfire Recovery

We invite you to read Not Forgotten: The Data and Stories of Recovery from the 2025 Los Angeles Wildfires, a powerful storybook that captures what it truly took to support families after the fires, from the first days of emergency response through the long road to stability. This is not just a collection of stories. It is a data-driven account of 7,739 households supported through 211 LA’s wildfire recovery care coordination, highlighting evolving needs, housing instability, and the measurable impact of coordinated support over time

LEARN MORE

Interest Form

If you are interested in pursuing a partnership opportunity, please press the button below to complete an interest form.

Get Started

Donation Page

Donate to 211 LA today to help families access critical support, resources, and long-term recovery services when they need it most.

Donate Today

Contact Us

If you have any questions regarding the 211 LA Crisis Care Plan Alliance (CCPA), please contact:
Keith Gosselin, SR. Director of Development 
Email: keith.gosselin@211la.org

 

 

Can’t find what you’re looking for?
HELPFUL SEARCH TIPS
CONTACT US