Specialized Information and Referral (Veterans)

Provider: NAPA COUNTY VETERANS SERVICE OFFICE

The department provides services to veterans and their dependents who live in Napa County. Services include veteran benefits assistance, veteran burial benefits, and specialized information and referral. There are no geographic restrictions.

The department advocates on behalf of veterans to ensure that they receive the benefits to which they are entitled. It also provides special outreach to seniors and veterans who have disabilities.

Services include individual advocacy and information and referral to assist veterans and their dependents and survivors obtain all benefits outlined in federal, state, and local laws, regulations, and policies; for example, medical care, compensation for service-related disabilities, and burial rights. Outreach to seniors and veterans who have disabilities may include home or hospital visits.
Resource Description

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Application Procedure
Call or walk in for information. Appointments are preferred.

The Fully Developed Claim (FDC) program is an optional initiative that allows veterans, service members and their survivors access to a faster decision for their compensation, pension, or survivor benefit claim. The FDC process attempts to resolve claims in 90 days or less. The process involves submitting all evidence at the time the claim is filed and certifying that the claimant has no further evidence. The recommended way to file a claim is electronically, to do so the claimant must go to ebenefits.va.gov. It is also recommended that they appoint an accredited Veterans Service Officer to assist them in gathering the evidence to support their claim. To file by paper, the claimant must fill out a VA Form 21-526EZ and visit the local regional office. At the regional office, the claimant can appoint an accredited Veterans Service Officer. Claimants can call 1-800-827-1000 for further assistance.
Fees
There are no fees for services.
Fee structure
Free
Application procedure
Appointment Preferred, Call for Information, Call to Apply, Walk in For Information, Walk in to Apply

Address

650 Imperial Way, Ste. 202

Napa, California 94559 (Physical)

Get directions
Service hours
Monday through Friday, 8:00am to 12:00pm and 1:00pm to 5:00pm.
Monday : 8:00 AM - 12:00 PM
Tuesday : 8:00 AM - 12:00 PM
Wednesday : 8:00 AM - 12:00 PM
Thursday : 8:00 AM - 12:00 PM
Friday : 8:00 AM - 12:00 PM

Service/Intake and Administration

+17072534558

FAX

+17072991489
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