Case/Care Management

The facility provides hospital services for people of all ages in Los Angeles. Services include emergency room care, dental services, general medical care, ophthalmology and optometry services, pediatrics, psychiatric emergency services, urgent care, and social work services. Case/care management is also available for eligible pregnant women through the Mama's Neighborhood Program. The hospital is a designated Level I Trauma Center. There are no geographic restrictions.

Psychiatric Emergency Services (PES) are available 24 hours per day. Voluntary and involuntary psychiatric patients may be brought in by family, friends, police, probation officers, mobile emergency assessment teams and by ambulance from community agencies or hospitals. Individuals are evaluated, provided emergency treatment, and hospitalized or referred to appropriate services in the community. 

Dental services are provided for hospital patients and for people who are HIV, who have AIDS, or who are homeless. General dental services include examinations, extractions, and x-rays.

The medical center participates in the Mama's Neighborhood Strong Start for Families Program for pregnant women at high risk for preterm birth. Throughout the pregnancy and up to 10 weeks postpartum, care coordinators help women manage medical appointments and link women with community agencies for additional supportive services. To be eligible, a woman must enroll as a prenatal patient with LA County Department of Health Services (DHS). 

Social work services for hospital patients include counseling, crisis intervention, needs assessment, information and referral, discharge planning, financial counseling, aftercare counseling, and resource coordination and placement.