Volunteer Opportunities

The agency provides volunteer opportunities to individuals living in Los Angeles County. Services include advocacy/ombudsman volunteer opportunities. There are no geographic restrictions.

Advocacy/ombudsman volunteers are peer counselors who work in the agency's Health Insurance Counseling Advocacy Program (HICAP). This is a program of the Department of Aging in the State of California. Agency volunteers are placed in senior centers, social security administration offices and medical centers and provide counseling about medicare benefits. Training is held on weekdays over a three to four week period. Training includes information on medicare, medicare HMOs, medicare supplemental insurance, long term care and dual eligibility.

Upon completing training, volunteers are required to take and pass a certification exam. Volunteers are not required to incur any costs or fees. Licensed insurance agents are not eligible to volunteer. The agency does complete background checks.

For additional information visit, www.healthcarerights.org.