Medicaid Appeals/Complaints

DPSS OFFICES

DPSS offices are open for in person services. Program information and application are also available via Customer Service Centers at 866-613-3777 and/or its website.

This program provides medical benefits coverage for qualified California residents. MEDI-CAL ELIGIBILITY Eligible low-income applicants may include the following people: -- CalWORKs, SSI/SSP, IHSS and Refugee Cash Assistance recipients -- People who qualify for the above programs but who do not receive a cash grant -- Pregnant women upon verification of pregnancy -- People who are patients in convalescent facilities whose resources are within allowable limits -- Individuals who qualify due to income level under Covered CA -- Undocumented children younger than 19 -- Undocumented or low income persons age 50 and over. Limited Medi-Cal benefits may be available to certain individuals: -- Minors who are in need of family planning services, VD treatment, drug or alcohol abuse treatment or treatment for sexual assault. -- Undocumented persons in need of emergency or pregnancy-related services.