Public Utility Regulation/Deregulation

Provider: CALIFORNIA STATE PUBLIC UTILITIES COMMISSION

The commission regulates privately-owned utilities (e.g., electric, natural gas and telephone) and oversees safety standards for common carrier railroads; communication lines (overhead and underground); gas and water facilities; and passenger transportation providers, including light rail and rapid transit systems. There are no geographic restrictions.

The commission issues licenses for communication service providers including internet service providers; electric service providers; and transportation providers including hot air balloon companies, moving companies, shuttles, limousines and transportation network carriers. Vehicles must be insured, and are referred to the California Highway Patrol for an inspection before the license is granted.
Application procedure
Call for Service

Address

505 Van Ness Ave.

San Francisco, California 94102 (Mailing)

Service hours
monday : 8:30 AM - 4:30 PM
tuesday : 8:30 AM - 4:30 PM
wednesday : 8:30 AM - 4:30 PM
thursday : 8:30 AM - 4:30 PM
friday : 8:30 AM - 4:30 PM

Website

www.cpuc.ca.gov

Service/Intake (Bus/Shuttle/Limo/RideShare Passenger Carrier Complaints)

+18008949444

Service/Intake and Administration

+14157032782

Service/Intake (Public Safety Hotline and Complaints)

+18007551447

Service/Intake (Lumen/Century Link pay phone Customer Service, 8am-5pm, EST)

+18774538353

Service/Intake (Main Line)

+18008485580

FAX

+14157031758

TDD

+14157032032

Service/Intake (Transportation Licensing)

+18008778867

Service/Intake and Hotline (Utilities Fraud Hotline)

+18006497570

Service/Intake (Frontier (formerly Verizon) pay phone Customer Service, 8am to 5pm, CST)

+18004604211
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