Nursing Facility Complaints
The Division is responsible for licensing non-County-operated nursing homes, hospitals, home health agencies, dialysis clinics, psychiatric facilities, and community medical clinics that operate in Los Angeles County. The division has no jurisdiction over county-operated health facilities. There are no geographic restrictions.
The Division provides information for the public about the licensing status of particular facilities and also accepts complaints about unsanitary, unsafe, or abusive conditions in those facilities. The agency can initiate an investigation of the quality of care provided based on complaints received. It also evaluates medical facilities for participation in the Medicare and Medi-Cal programs, and can provide a list of licensed home health agencies.
The Division provides information for the public about the licensing status of particular facilities and also accepts complaints about unsanitary, unsafe, or abusive conditions in those facilities. The agency can initiate an investigation of the quality of care provided based on complaints received. It also evaluates medical facilities for participation in the Medicare and Medi-Cal programs, and can provide a list of licensed home health agencies.
Hours
After Hours/Emergency Intake Language
Spanish Fee structure
Free Application procedure
Call for Service, Walk in for Service Service hours
monday : 8:00 AM - 5:00 PM
tuesday : 8:00 AM - 5:00 PM
wednesday : 8:00 AM - 5:00 PM
thursday : 8:00 AM - 5:00 PM
friday : 8:00 AM - 5:00 PM
Website
publichealth.lacounty.gov/hfd/|
FAX (Administrative FAX) |
+16262807616
|
|
Service/Intake (All Licensing/Certification Program Inquiries/Complaints) |
+18002281019
|
|
Service/Intake and Administration |
+16265693724
|