Specialized Telecommunications Equipment

The agency provides services for people with disabilities to individuals in Los Angeles County and throughout California. Services include assistive listening devices, assistive technology equipment loan, control and signaling aids, outreach programs, specialized telecommunications equipment, and speech aids. Services are targeted to California residents with a medically-certified physical disability that interferes with hearing, speaking into, seeing, dialing, cognition, or holding a telephone. There are no geographic restrictions.

Services include amplified phones, big button phones, phones with lights that flash for incoming calls, portable phones, and other phones that are specially designed for anyone who has difficulty using a standard phone.

The program provides outreach to make people aware of its services. Staff members make presentations to community and other groups about the assistive technology equipment it can provide to people with disabilities. For a free presentation for groups of 10 or more, please call the Outreach and Presentations number in the entry.

The agency also has a repair and exchange policy for the equipment. They will repair or exchange equipment when the equipment is not working or when the disability certification changes.