TANF Appeals/Complaints
Provider: BWS DISTRICT 38 - METRO NORTH
The agency provides CalWorks/TANF (Temporary Assistance for Needy Families) services to parents who have minor children (or who are pregnant), and who have income and property below State maximum limits for their family size. Services include TANF applications, and TANF appeals/complaints. There are no geographic restrictions.
In California, the TANF program is called CalWORKs (California Work Opportunity and Responsibility to Kids). It is a time limited (60 months) cash aid. 48 months is the total lifetime benefit available and includes benefits received in any state.
There are basic resident, income, children school attendance, child support, immunization, and welfare-to-work activity eligibility requirements. Some individuals may be required to participate in CAL-LEARN, or GAIN. Individuals should speak to a CalWorks/TANF eligibility worker for specific eligibility requirements.
CAL-LEARN is mandatory for mothers age 19 and younger. Pregnant or parenting teens are automatically enrolled. It is a case managed program which requires recipients to attend school and work for a high school diploma or GED.
GAIN (see separate entry) provides employment-related services to CalWORKs participants to help them find employment, stay employed, and move on to higher paying jobs, which will lead to self-sufficiency and independence.
CalWORKs may include basic support services such as domestic violence services, substance abuse services, and mental health services. Additional support services could include child care search assistance, and work transportation assistance.
Homeless families who meet certain qualifications may also receive housing related assistance, including temporary shelter payments, permanent housing payments, moving assistance, eviction assistance, relocation assistance, rental subsidies, and voluntary case management services. More information is available at Homeless Programs and Services for CalWORKs Families.
Upon intake, individuals may be eligible for the DL937 form for a discounted ID card which can be taken to the DMV for a low cost drivers license or ID card.
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Proof of identity and citizenship (or legal alien status), and social security cards or proof of application are required. An address is not mandatory. Accepted forms of ID may include a birth certificate, valid driver's license, U.S. passport, alien registration (green) card, armed forces discharge papers, Native American tribal ID, or photo ID issued by a recognized agency. Pregnant women must present a physician's statement that verifies the pregnancy and gives the expected birthdate of the child.
Administrative (Reynoldo Tolentino - DDD, Advocate Liaison) |
+12136395406
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Administrative (Maricela Soto - Deputy, CalWORKs) |
+12136395407
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Administrative (Andy Nguyen - District Director) |
+12136395401
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Administrative (Beth Sexton - Deputy District Director) |
+12136395404
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Service/Intake (Renewal Line) |
+18889997671
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Service/Intake (Customer Service Center) |
+18666133777
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Service/Intake (Health Care Reform Call Center) |
+18005786762
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Service/Intake (Customer Service) |
+16265691399
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FAX |
+12133687959
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