Automobile Insurance

Provider: CALIFORNIA STATE DEPARTMENT OF INSURANCE

The department provides consumer assistance to individuals who live in Los Angeles and throughout the State of California. Services include consumer education, insurance complaints, insurance fraud reporting and insurance law. There are no geographic restrictions.

The department also sponsors through licensed insurance agencies the California's Low Cost Auto Insurance (CLCA) program that helps income eligible drivers obtain auto insurance. This program is available to drivers regardless of immigration status.

The department also maintains a toll-free consumer hotline which provides general insurance information and accepts requests for assistance in insurance-related matters.
Application procedure
Call for Service, Online Services

Address

300 S. Spring St., 14th Fl.

Los Angeles, California 90013 (Physical)

Get directions
Service hours
monday : 8:00 AM - 5:00 PM
tuesday : 8:00 AM - 5:00 PM
wednesday : 8:00 AM - 5:00 PM
thursday : 8:00 AM - 5:00 PM
friday : 8:00 AM - 5:00 PM

Service/Intake (Fraud & Investigations Division)

+13232785000

Hotline/Talkline/Warmline (Consumer Hotline - Insurance Issues)

+18009274357

TDD

+18004824833

Service/Intake (Low Cost Auto Insurance)

+18666028861

Hotline/Talkline/Warmline (Los Angeles Office)

+12138978921

Service/Intake (Los Angeles Main line. )

+12133466464
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