Public Awareness/Education (Child Care Issues)

The program provides information to the general public and parents about child care licensing standards and regulations, disseminates information about the state's licensing role and activities, child care resource and referral agencies and other child care programs. The advocate program acts as a liaison to child care resource and referral agencies to provide current information on licensing regulations, procedures, violations and revocations. Complaints and concerns on behalf of children who are served by a child care facility are referred to the two district community care licensing offices to investigate and seek resolutions.