Specialized Information and Referral (Veterans)

Provider: UNITED STATES DEPARTMENT OF VETERANS AFFAIRS - VETERANS HEALTH ADMINISTRATION

The agency administers federal health benefits programs and services for veterans, their dependents, and their survivors. Services include information and referral for disability services, military health insurance, and a veterans health care network of clinics and hospitals. Advocacy is also provided to help veterans obtain benefits to which they are entitled. There are no geographic restrictions.

Support for caregivers includes a monthly stipend for caregivers of veterans who were injured post 9/11/2001. Support for caregivers also includes training, counseling, support and respite services. The veteran must be registered through the VA in order for the caregiver to receive any of these services. Referrals for respite workers will be made by the primary care team.

Information regarding ships from the Vietnam War which were possibly exposed to Agent Orange can be found at the following website:
http://www.publichealth.va.gov/exposures/agentorange/shiplist/list.asp Individuals should contact their nearest Veterans Affairs benefits office with questions about their eligibility for disability compensation.
Resource Description

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Application Procedure
Call for information or to apply. Call the specific number for information regarding various benefits and health information and application assistance for health benefits.

Individuals can also access application information from the VA online application website at http://vabenefits.vab.va.gov/vnapp/main.asp.

The Fully Developed Claim (FDC) program is an optional initiative that allows veterans, service members and their survivors access to a faster decision for their compensation, pension, or survivor benefit claim. The FDC process attempts to resolve claims in 90 days or less. The process involves submitting all evidence at the time the claim is filed and certifying that the claimant has no further evidence. The recommended way to file a claim is electronically, to do so the claimant must go to ebenefits.va.gov. It is also recommended that they appoint an accredited Veterans Service Officer to assist them in gathering the evidence to support their claim. To file by paper, the claimant must fill out a VA Form 21-526EZ and visit the local regional office. At the regional office, the claimant can appoint an accredited Veterans Service Officer. Claimants can call 1-800-827-1000 for further assistance.
Fees
There are no fees for service.
Language
Spanish
Fee structure
Free
Application procedure
Call for Service, Walk in to Apply

Address

810 Vermont Ave. NW Attn: Site Manager

Washington, Washington DC 20420 (Mailing)

Service hours
Monday through Friday, 8:00am to 3:30pm, EST.
Monday : 8:00 AM - 3:30 PM
Tuesday : 8:00 AM - 3:30 PM
Wednesday : 8:00 AM - 3:30 PM
Thursday : 8:00 AM - 3:30 PM
Friday : 8:00 AM - 3:30 PM

Website

www.va.gov

Information ((855) VA-WOMEN - Female Veterans Call Center)

+18558296636

Information (Health Benefits, Eligibility Questions, Applications - 8am to 8pm, EST)

+18772228387

Information Only (National Telephone Number - VA Benefits Info)

+18008271000
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