Long Term Care Ombudsman Programs

Provider: SAN BERNARDINO COUNTY - LONG TERM CARE OMBUDSMAN - HIGH DESERT OFFICE

The agency provides a Long Term Care Ombudsman Program for residents of San Bernardino County, including the communities of Joshua Tree, Ontario, San Bernardino and Victor Valley.

The Long Term Care Ombudsman Program provides advocacy, and investigates complaints made by or on behalf of residents of licensed long-term care facilities, such as skilled nursing facilities, residential care facilities for the elderly and transitional care units. Trained and state-certified volunteer staff can also witness Advanced Health Care Directives for residents in skilled nursing facilities; make regular visits to offer assistance; and can provide community education on elder care issues.
Resource Description

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Application Procedure
Call the toll free number from any location; also, the Statewide number connects with the State Office of the Ombudsman from any county and will be routed to the local manager in an emergency.
Fees
There are no fees for service.
Language
Spanish
Application procedure
Call to Apply, Walk in for Service, Write/E-mail for Application

Address

17270 Bear Valley Rd., Ste. 108 Department of Aging & Adult Services - DAAS

Victorville, California 92392 (Physical)

Get directions
Service hours
Monday through Friday, 8:00am to 5:00pm.
Monday : 8:00 AM - 5:00 PM
Tuesday : 8:00 AM - 5:00 PM
Wednesday : 8:00 AM - 5:00 PM
Thursday : 8:00 AM - 5:00 PM
Friday : 8:00 AM - 5:00 PM

Service/Intake (Department of Aging and Adult Services - DAAS)

+17602438400

FAX

+17607804141

Service/Intake and Administration (Toll Free Hotline - Ombudsman)

+18662290284

Service/Intake (Local number - Ombudsman Victorville High Desert Office)

+17602438404

Service/Intake (State CRISIS line - Long Term Care Ombudsman Program)

+18002314024

All services by this agency

Long Term Care Ombudsman Programs
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