Landlord/Tenant Assistance

Provider: LOS ANGELES COUNTY DEPARTMENT OF CONSUMER AND BUSINESS AFFAIRS - ADMINISTRATION

This government consumer protection agency provides consumer services for people of all ages in Los Angeles county. Services include consumer complaints and education, consumer fraud reporting, elder abuse prevention, foreclosure records, identity theft reporting, landlord/tenant assistance, land deeds, mortgage delinquency and default counseling, realtor complaints, small claims advisory, and a speakers bureau. There are no geographic restrictions.

Consumers can speak with a DCBA counselor for free, one-on-one, general service by calling the telephone hotline or visiting the DCBA Online Appointment System, which will allow consumers and businesses to make an appointment to speak with a DCBA counselor at their preferred time.  

Consumer protection information is available online at dcba.lacounty.gov/consumer-protection/.

The Foreclosure Protection Unit provides free services for homeowners and landlords with 15 or fewer units.  

Landlord/tenant assistance includes property owner registration for land deeds/titles through an online rent registry toolthat contains portals for property owners and tenants. The tool allows property owners to register and update rental unit property information, manage contact information, pay annual registration fees and apply for exemptions, and file petitions as required under the county's Rent Stabilization Ordinance (RSO) and Mobilehome Rent Stabilization Ordinance (MRSO). All information may be tracked and managed online. The tenant portal allows tenants to file petitions related to tenant protections and fair housing.  

The Tenant Right To Counsel Program provides free legal services to eligible tenants during eviction (Unlawful Detainer) proceedings.

Information about additional services and programs is available online at https://dcba.lacounty.gov/.

Fee structure
Free
Application procedure
Online Services

Address

320 W. Temple St., Room G-10

Los Angeles, California 90012 (Physical)

Get directions
Service hours
monday : 12:00 AM - 11:59 PM
tuesday : 12:00 AM - 11:59 PM
wednesday : 12:00 AM - 11:59 PM
thursday : 12:00 AM - 11:59 PM
friday : 12:00 AM - 11:59 PM
saturday : 12:00 AM - 11:59 PM
sunday : 12:00 AM - 11:59 PM

Service/Intake (Rent Relief Call Center)

+18778490770

Coronavirus (Eviction Mediation Assistance Helpline)

+18339720999

Service/Intake (Toll Free From Within Los Angeles County)

+18005938222

Coronavirus (Stay Housed LA Legal Helpline)

+18886940040

Coronavirus (Coronavirus Business and Worker Disaster Help Center)

+18332384450

Coronavirus (Rent Stabilization Counselors)

+18332237368

Service/Intake (Small Business Concierge Services)

+18444324900

Service/Intake (Procurement Technical Assistance Center (PTAC))

+13238813964

FAX

+12136871137

TDD

+12136260913

Service/Intake (For Calls Outside of Los Angeles County)

+12139741452
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