Electric Service Providers
Provider: SOUTHERN CALIFORNIA EDISON COMPANY
When there is a high risk for a wildfire, SCE may temporarily shut off power to certain neighborhoods to prevent the electric system from becoming the source of ignition.
Information about SCE PSPS events, including a searchable map of impacted areas, is available at:
https://www.sce.com/psps
To sign up for PSPS Alerts in your area, visit https://www.sce.com/wildfire/psps-alerts
To sign up for PSPS alerts specific to your address, visit https://scepsps.com/ SCE programs to help prepare for PSPS events may include hotel discounts for customers experiencing an extended outage; solar installation for income-qualified customers; rebates for personal and business self-generation; and rebates for portable power stations and generators.
Information about SCE customer resources during a PSPS event is available at:
https://www.sce.com/wildfire/customer-resources-and-support
The Critical Care Backup Battery (CCBB) Program offers a free portable backup battery to eligible participants of the SCE Medical Baseline Program who are also enrolled in the CARE or FERA discount program and live in a SCE designated "high fire risk" zone. The program also includes a solar panel kit for additional charging capability.
A map of the SCE high risk fire zones is available at:
https://ia.cpuc.ca.gov/firemap/
Information about the CCBB program is available at:
https://www.sce.com/wildfire/psps
Information about the Medical Baseline program is available at:
https://www.sce.com/residential/assistance/medical-baseline
Address
P.O. Box 800
Rosemead, California 91770 (Mailing)
Website
https://www.sce.com/psps
Service/Intake (Vietnamese) |
+18003273031
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Service/Intake (CARE/FERA- Rate Discount Programs) |
+18004476620
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Service/Intake and Administration (Budget Billing Program) |
+18004342365
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TDD (24 Hour) |
+18003528580
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Service/Intake (24 Hour Customer Service (AMP, Summer Discount, & Medical Baseline Programs)) |
+18006554555
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Service/Intake (Billing and Service Inquiries) |
+18006848123
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Service/Intake (Spanish) |
+18004412233
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Service/Intake (Korean) |
+18006283061
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Service/Intake (Chinese) |
+18008438343
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Service/Intake (Cambodian) |
+18008431309
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Service/Intake (Payments/Extensions/Pay Options) |
+18009502356
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Emergency (Street Lighting Maintenance/Power Outages/Lines Down) |
+18006111911
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Service/Intake (ESA Program/Energy Efficiency Department) |
+18007364777
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