Energy Information Services

The company provides information and assistance related to Public Safety Power Shutoff (PSPS) events in Los Angeles County. Services include energy information services, electric service providers for low income individuals who are experiencing a power outage, residential energy/water conservation rebates and residential energy/water conservation systems/devices for low income households. There are no geographic restrictions; however, some services are targeted to residents who live in areas designated as high fire-risk by Southern California Edison (SCE).

When there is a high risk for a wildfire, SCE may temporarily shut off power to certain neighborhoods to prevent the electric system from becoming the source of ignition.

Information about SCE PSPS events, including a searchable map of impacted areas, is available at:
https://www.sce.com/psps

To sign up for PSPS Alerts in your area, visit https://www.sce.com/wildfire/psps-alerts

To sign up for PSPS alerts specific to your address, visit https://scepsps.com/ SCE programs to help prepare for PSPS events may include hotel discounts for customers experiencing an extended outage; solar installation for income-qualified customers; rebates for personal and business self-generation; and rebates for portable power stations and generators.

Information about SCE customer resources during a PSPS event is available at:
https://www.sce.com/wildfire/customer-resources-and-support

The Critical Care Backup Battery (CCBB) Program offers a free portable backup battery to eligible participants of the SCE Medical Baseline Program who are also enrolled in the CARE or FERA discount program and live in a SCE designated "high fire risk" zone. The program also includes a solar panel kit for additional charging capability.

A map of the SCE high risk fire zones is available at:
https://ia.cpuc.ca.gov/firemap/

Information about the CCBB program is available at:
https://www.sce.com/wildfire/psps

Information about the Medical Baseline program is available at:
https://www.sce.com/residential/assistance/medical-baseline